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Unable to use all features from SNTC portal

ciscolipa
Level 1
Level 1

Issue: while accessing contract management , inventory management and Smart Net total section under dashboard , it shows error message " You are not entitled to the report or data is not available."

1 Reply 1

adias
Cisco Employee
Cisco Employee

 

At the moment you are affected by a bug in the SNTC portal that was caused by a recent required security change in the process of authentication to the Portal.

Please monitor the following bug until it is in resolved state
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvr54849

A possible workaround but not always is to ensure you clear all cache and use Chrome Browser in incognito mode.

This is a severity 2 bug and the developers are working hard to get this resolved

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