You do not currently have access to Smart Services Connection.

[MilosL]

An account was registered with the portal 2 days ago.

I am receiving the below message when logging on to the smart net portal:

You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access.

There are 4 contracts that I linked to the account. 

Please assist, I have been trying to get access to this portal for almost 3 weeks now, and all support can do is refer me here.

[jboyanob]

Hello, @MilosL 

I hope you are having a great day!

Thank you for contacting Cisco and Global CX - Smart Services Support Team. 
Please provide the next information on a private message, so I can assist you further:

- Company name:

- Company address:

- CCOID :

- Email:

- CR Party Id:

Kindest regards,

[jboyanob]

Hello, @MilosL 

I hope you are having a great day!

Thanks for the information provided by private message. Some changes were made and your user is now synced. You should have access now to SNTC Portal. Please check and let me know.

Kindest regards,

[MilosL]

Thank you very much @jboyanob 

This resolves an issue I have been struggling with now for weeks.  Appreciate it.

[jboyanob]

Hello, @MilosL 

Thanks for the update. Glad to know that your SNTC access is working as expected now and that your issue is resolved.

Kindest regards,