Smart Services

Resolved! Access to services cisco

Hi! i dont have acces to services.cisco.com, I need help.

Call-Home SSL errors

Hi Everybody! I'm new to the field and new to my current place of work and that place of work is new to everything related to smart licensing, smart call-home, etc. Nobody here has touched IOS-XR until a month ago also. I am almost CCNA RS level know...

Unable to register on sntc portal

Good day,How to register on sntc portal. I've managed to link contract number with cisco profile however still unable to register sntc portal. Also how to become da

Resolved! Cisco Product Search by Keyword

Is there a public API that would find Cisco part numbers or families based on keyword?I know the bug tool has one built in that returns JSON, but it requires SSO authentication and is a backdoor API:https://bst.cisco.com/api/productAutocomplete?produ...

SNTC generate new certificate

Hi should I still be able to generate a new CSPC certificate in the Portal as its not been working for over a week please see image attached

Resolved! SNTC Access for EoX and Product Information API

Hello,Can anyone please show me some direction to get EoX and Product Information API access?Our CE manager guided me to register to CX cloud thinking it would allow to request api access. However, we're told that CX cloud currently does not support ...

Click Accept Error - Connection Timed Out

Hello, I am trying to request a Cisco ASA 3DES/AES License but unable to accept Click Accept the strong encryption download agreement as I receive the error "Your connection has timed out. Please reload."I have tried on several machines and browsers,...

Access Points managed by WLC not displaying in SNTC Portal

I have seen several people on various forums trying to solve this issue. My customer has a CSPC set up on our network. It has SNMP that validate against our WLCs. We run discovery and the devices are successfully managed. We are able to upload to SNT...

Access enablement to services.cisco.com portal

Hi community. I need to gain access to services.cisco.com but it seems impossible. Can anyone help with the process ? BR

Cisco EoX(End of Life/End of Sale) API

Hi Guys, we are running our in-house automation tool for patching/vulnerabilities across all the network devices. As of currently, we are maintaining the EoL/EoS database of all Cisco based devices/ PIDs(both Hardware and Software) in our automation ...

Resolved! On Prem SSM does not register devices

I have been struggling with getting my switches to properly register with my on prem SSM. I have followed every guide I can find, as well as looking at solutions on this board, all with no results. I have been able to use the SSM with my DNAC and I...

CSPC - Connectivity service is not running

Dear,We have migrated our CSPC server from 2.10 to 2.11. ver. According to the Cisco guide, we followed the backup configuration process step by step, and all went well. After migration, we are not able to submit the collection job to Cisco. We are r...

How do I remove account association from my old company?

I would like to dissociate my business CISCO email address account from my old company and have my personal GMAIL as my preferred CISCO email address. Kindly assist!!!

Issue with SNTC to CX Cloud Migration – Insufficient Permissions

Dear SNTC Support Team, I am writing to inform you that I am experiencing an issue when attempting to migrate our SNTC portal to CX Cloud. After logging into the SNTC portal and clicking the "Migrate to CX Cloud" button, I am redirected to the CX C...

Failed to generate a new CSP-C entitlement

Hello Team,Can someone help in fixing this issue (Failed to generate a new CSP-C entitlement) Thanks in advance.