2960S Express Setup

TCSSpecialist · ‎11-20-2019

I have a refurbished 2960S (48 port) that doesn't want to enter Express Setup mode.

I have followed the steps in the user manual for POST, then doing a reset by holding the mode button for 3+7 seconds, and then it seems to properly reset and go through POST again. I can then connect an ethernet cable to the management port and, using a web browser connect to 10.0.0.1 as directed in the manual. I can do this using both Chrome and IE with similar results. I then get the following in my browser:

If I now click on Telnet I am prompted to open a Telnet session but get nothing after that.

If I click on Web Console, I get a 404 error.

Here is the diagnostic log:

Any advice for a software guy who is needing to get this switch up and running? Thanks!

Leo Laohoo · ‎11-20-2019

Console into the switch and post the complete output to the command "dir".
I suspect the HTML files are either missing or in the wrong directory.