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sg300 how to recovery-password from cli

emoratalmarco
Level 1
Level 1

hello,

 

we want to change the password of our switch but we doesn't know it. We can access phisically to the console but it asked user and password??

We have read you can launch the recovery-password service from boot menu. But , how we can get to the boot menu without the password?

 

best regards

1 Accepted Solution

Accepted Solutions

chrebert
Level 4
Level 4

Hello,

In order to reset the password from the boot menu you need to interrupt the boot process of the switch.  Console in and power cycle the switch, you should see the Cisco logo, then you have about two seconds to hit a key to get the boot menu.  If you miss it (or it times out once your in it) just power cycle the switch again to bring it up again.  On the switch in front of me it is option 3 to reset the password.

However it is possible to disabled this option, so if it is not available even in the boot menu the only way to regain access to the switch will be to factory default it by holding down the rest button for 30 seconds.  You will then have to reconfigure the device, but the default login of cisco/cisco will get you in once the switch resets.

Thank you for choosing Cisco,

Christopher Ebert - Advanced Network Support Engineer

Cisco Small Business Support Center

*please rate helpful posts*

View solution in original post

4 Replies 4

chrebert
Level 4
Level 4

Hello,

In order to reset the password from the boot menu you need to interrupt the boot process of the switch.  Console in and power cycle the switch, you should see the Cisco logo, then you have about two seconds to hit a key to get the boot menu.  If you miss it (or it times out once your in it) just power cycle the switch again to bring it up again.  On the switch in front of me it is option 3 to reset the password.

However it is possible to disabled this option, so if it is not available even in the boot menu the only way to regain access to the switch will be to factory default it by holding down the rest button for 30 seconds.  You will then have to reconfigure the device, but the default login of cisco/cisco will get you in once the switch resets.

Thank you for choosing Cisco,

Christopher Ebert - Advanced Network Support Engineer

Cisco Small Business Support Center

*please rate helpful posts*

For some of us, it's important to be aware that once the password is entered (or other changes made and saved) that you need to get out of the menu into the CLI and enter this:

copy running-config startup-config

Without doing this, it's going to revert when it's rebooted.

RIght?

emoratalmarco
Level 1
Level 1

hello Christopher,

 

it worked.

 

best regards.

Hello 

Please share the document with me please i'm unable to change password.

Regards,

Nilesh S.

+919764153299

nilesh.shedge@gsgtelco.com

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