can not connect to web based interface with SG350 using factory default IP

[nevingarland]

Hello,

I have a new SG350 that is in factory default using 192.168.1.254. I've connected it to my Mac and manually setup an IP 192.168.1.100 and a subnet of 255.255.255.0. When I open a web browser and enter 192.168.1.254 it does nothing..

Therefore, I can't connect to the web based interface for the switch. Why is this?

Any info would be awesome!

Thanks

[balaji.bandi]

If the Device factory opened you should be able to get that page.

couple of steps to check :

1. are you able to ping 192.168.1.254 ?

2. If not try setting up your Laptop DHCP enable see Switch can offer DHCP IP address ?

if both are not working. - worth reset to factory and start over.

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-350-series-managed-switches/smb985-how-to-manually-reboot-or-reset-a-switch.html

[nevingarland]

Thanks. How do I ping on a Mac?

[balaji.bandi]

use this to go to command level (MAC or Linux called shaell)

https://support.apple.com/en-gb/guide/terminal/apdb66b5242-0d18-49fc-9c47-a2498b7c91d5/mac

once you have

#ping 192.168.1.254

[nevingarland]

thank you again..

it's telling me command not found

[nevingarland]

This is what it shows:

 ~ % #ping 192.168.1.254

zsh: command not found: #ping

[balaji.bandi]

try this 

ping 192.168.1.254  ( with out # - this means you are command at prompt)

[balaji.bandi]

you can use the below document GUI tool (ping tab)

https://www.macworld.co.uk/how-to/ping-test-mac-3524076/