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Cisco 9300-24T SFP-10G-ER not detected

CairoKolton
Level 1
Level 1

Cisco 9300-24T switch is not detecting the SFP-10G-ER.

 

IOS Version: 16.12.4

service unsupported-transceiver is enabled

error disable detect cause gbic-invaild is disabled

 

Even the SFP module is not showing when show interface transceivers. 

Suggestion's are most welcome

2 Replies 2

marce1000
VIP
VIP

 

 - Post the exact model info from the 9300 as seen in show version , also  is there anything in the logs when the SFP is inserted.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Reza Sharifi
Hall of Fame
Hall of Fame

What is the part number for the module you are using?

see table-2 in this link for all the supported modules:

 

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-9300-series-switches/nb-06-cat9300-ser-data-sheet-cte-en.html

HTH

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