Cisco WS-C2960X-48TD-L system does not boot after update

[skanev]

I update two 2960X-48-TDL using ftp and tftp, after which they stopped loading while hanging on a memory check

"

Testing DataBus...

Testing AddressBus...

Testing Memory from 0x00000000 to 0x1fffffff /S

"

anyone know the solution?

old IOS version 15.2(5)E

new IOS version 15.2.7E4

mode button does not work

have no support contract

[Kasun Bandara]

Hi,

try hard reboot (remove power cables and wait 15-30 sec and power up). if not only method is to go with RMA.

rate useful posts

[Leo Laohoo]

Memory is dead. 

2960X is covered under Cisco Enhanced Limited Lifetime Hardware Warranty:

Cisco Catalyst 2960-X and 2960-XR Series Switches come with an Enhanced Limited Lifetime Warranty (E-LLW). The E-LLW provides the same terms as Cisco’s standard limited lifetime warranty but adds next-business-day delivery of replacement hardware, where available, and 90 days of 8x5 Cisco Technical Assistance Center (TAC) support.

Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco information packet that accompanies your Cisco product. We encourage you to review carefully the warranty statement shipped with your specific product before use.

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