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Not possible to upload IOS file to the switch

lnw-team
Level 1
Level 1

Hello, 

today I was trying to upload file to my C3850  switch. Unfortunatley, I received the following error:

lnwteam_0-1712668082810.png

I get the same error message for all other IOS files.

Any ideas?

3 Replies 3

marce1000
VIP
VIP

 

   - Check local logs on switch after those attempts and also the logs from the remote sftp service ,

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

The original post shows some messages indicating problems in transferring an OS file. There are a few questions which might shed some light on the issue:

- are you sure that the destination address for the request is correct?

- does the destination device run sftp?

- have you attempted transfer protocols other than sftp?

- are you sure that the remote server has the correct file? And if so is that file in the correct directory?

- is it possible that between your switch and the server there is some type of security device (firewall etc) that might affect the attempt to transfer the file?

I agree with @marce1000 that checking for log messages would be a good place to start investigating the problem.

HTH

Rick

Leo Laohoo
Hall of Fame
Hall of Fame

The syntax is incorrect. 

Look at the screenshot and the system interaction.  A Source Username of "sftp"?  Look at the Source Filename.

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