Technology and Support Events and Webinars

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Technology and Support Events and Webinars

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Tip: Use one filter at a time to narrow your search. Using multiple filters will show all results for each filter.
Ask Me Anything Event until May 11, 2022 - Architecture, design deployment and troubleshooting of Cisco finesse in Unified Contact Center Express Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It also helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction. Join our experts in the Ask Me Anything session to help you to unfold the secrets of Cisco Finesse functionalities, customizations and troubleshooting tips.   Go to the Forum   Our experts Sabiya Tabasum is a Technical Consulting Engineer with the Contact Center Backbone team in the Asia Pacific time zone. She has been associated with UCCX TAC and worked Finesse Deployments, BOSH and XMPP connectivity and Cisco Finesse Gadgets & Finesse JavaScript Library API its association with UCCX and troubleshooting and remediating finesse issues for customers. She is deeply involved in working on the Frontend development and works on JavaScript and CSS. She holds a Bachelor of Technology in Information Technology. She holds the Cisco Certified Network Associate (CCNA) and DevNet certifications. Anupam Dewedi is a Technical Consulting Engineer with the Contact Center Backbone team in the Asia Pacific time zone. He has around 5 years of Cisco Unified Collaboration experience. He is currently associated with UCCX TAC and has previously been part of Multiservice TAC Team. His skills include vast understanding of Cisco Collaboration Suite. He is working closely on Cisco Finesse with the design, integrations, and customizations. He holds a bachelor’s degree in Electronics and Communications   For more information please visit; Collaboration / Contact Center sub-category. * This event is free and open to all audiences, including business partners, network and telecommunications engineers, students, and Cisco customers.
Thank you for joining us for the Expert Insights Series on Cisco Catalyst Center: Empowering Catalyst Center Excellence!  Our Customer Success Specialists Max Tellez and Irvin Mendiola will be available from June 26, 2025 through July 11, 2025. Whether you’re seeking clarification on previously discussed topics or have new questions, our team is here to provide the answers...
Jun 26, 2025 @ 8:00 AM PDT
In this webinar, we will explore how to integrate Cisco Identity Services Engine (ISE) with Cisco Secure Client to plan and ensure device compliance using a posture-based approach for remote access VPN connections. You will learn how Cisco ISE can enhance security by assessing the health of devices connecting to the network, ensuring that only those that comply with establ...
Multiple Dates and Times May Be Available
Join us for an engaging event exploring the latest innovations in Cisco's cutting-edge firewall solutions. Learn how we are redefining security with advanced features designed to address todays' critical challenges, including encrypted traffic management and seamless cloud integration.
Multiple Dates and Times May Be Available
Explore the fundamentals of Cisco Intersight and its deployment options. Learn how to deploy and leverage this powerful platform to suit your unique IT requirements
Multiple Dates and Times May Be Available
Catalyst Center Global Manager offers a unified dashboard to manage large-scale and global deployments. It delivers comprehensive visibility into network health across branches, covering campus, policy, and WAN environments. By consolidating functions and data into one platform, it enhances operational efficiency, productivity, and accelerates time to value. In this webin...
Multiple Dates and Times May Be Available