cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2101
Views
0
Helpful
2
Replies

9951 Supported USB Headsets? Plantronics C610 Issue

jspilde
Beginner
Beginner

Hi,

I have tried a Plantronics USB C610 headset with a 9951 phone running loads 9.0.4 and 9.2.1.  When pressing the headset button it goes off hook for about a second and then back on hook.  I seem to recall similar issues with USB audio devices with older versions of IP Communicator.  Does anyone have any recommendations on supported USB headsets with the 9951/9971, or thoughts on a fix for this for this issue?

Thanks,

Jason

2 REPLIES 2

dan.letkeman
Enthusiast
Enthusiast

Did you ever get this resolved?  I am having the same issue.

Hi Dan,

I updated the 9951 phone load in CUCM to 9.2.3-27 and the C610 works perfectly now.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: