TelePresence and Video Infrastructure

Good Morning my site just stood up a VCS-C and VCS-E on our classified network. We are receiving terrible audio latency but good video on our calls no matter if we are pointing to our neighbor peers or to our CMS Bridge. I checked the endpoints durin...

We are having issue dialing Zoom calls via CRC/SIP when there is no passcode and we need to dial in as the host from the Cisco Devicei.e. - MeetingID...HostCode@zoomcrc.comThe expressway is inserting random characters where the (3) dots are.  I belie...

Ho do I activate the collaboration Flex Plan 3.0 license to use my CS-BARPRO-K9 ?  

Anyone else's EX series endpoint running TC7.3.21 (Most Current) get an "Eyeball" Icon with a message that the Admin is viewing your endpoint? This appeared on all our EX series endpoints 12/13/2024. We don't have the Remote Monitoring Key enabled on...

When I am running the webex application on my PC, and I want to share my screen, there is an option to optimize for video, optimize for text, or automatically choose. When sharing video, I have found a smoother video feed when selecting "optimize for...

I have a SX-80 that after restart will Register and then after 20 to 30 seconds goes to Not Registered.  I also ran a continuous ping on the IP and it would ping and then would drop off after 20 to 30 seconds.  This was before we factory reset the SX...

I have two room kit EQ units with a USB to serial port adapter. This is connected to a Crestron controller via RS232. I am not getting RX response from the codec. The user LOGIN REQUIRED has been tested with ON/OFF. The baud rate and settings have be...

If two video devices at different locations are registered with the Cisco Webex Cloud, can the media packets for SIP address-based calls between the two devices be transmitted over the private line connecting the two locations? Or will the media traf...

Hi,I want to make screenshots of a Cisco Room navigator (touch panel), connected to a Room Kit EQ.The Room Kit EQ and the navigator are enrolled with Microsoft Teams Room. But when I log into the codec and take a screenshot, it is blank.  Maybe becau...

Proximity not connecting to room systems. This applies to codecs that are on site and devices assigned to remote users on their own internet. Doesn't matter if it's one of the institutions PC or personal device. The app says "Finding rooms systems", ...

I have a small macro that is supposed to interact with a Philips Dynalite via UI extensions. However, while writing & testing it, i repeadeatly ran into the issue in the title. Are there any sort of limitations on outgoing API HTTP requests, or do i ...

Sorry for newbie question.  I just added 3 "Cisco Webex Room Kit Plus" to CUCM, TMS and TMS-XE.  Everything works fine, except that all 3 units showing the warning below: WARNING: HTTP FeedbackThe HTTP Feedback for slot 3 can not be delivered. There ...

HI! I have a Cisco Room EQ, a Cisco Quadcam camera and a Cisco PTZ 4K camera. I would like 4K PTZ to be the default camera in Teams Rooms. I cannot install the PTZ like CAM1 and the Quad like CAM2 because of the 3 camera modes (Group; Frame; Speaker)...