TelePresence and Video Infrastructure

i try to activiate a mx300 with 16-digit activation cose but it just keeps activating, any ideas? 

Hello Guys, recently we installed in our Main Collaboration Room a new Cisco Room Kit EQX, with 3 new Mic Ceiling PRO. We will also install a Wifi Mic Infrastructure by Shure, with DSP, AP end Wireless MIC dedicated (we will try via AES67, we buyed t...

Hello,We have a Room Kit EQ with Cisco PTZ 4K with SENNHEISER TEAM CONNECT CIELING 2 MICROPHONE. I don't understand why the PTZ4K camera can't follow a person who speaks while moving around the room. The camera remains static and can only follow the ...

I have a Cisco Room Kit. This is the standard kit, purchased early 2020.I am planning on putting it in a room that is 36' x 74'. I doubt that the built-in speakers in the kit are going to be loud enough for the whole room. I am looking for a set of s...

 Overview  I would like to refer to the following document and use two different Room Kit EQs combined as one Room Kit EQ.    https://github.com/gve-sw/gve_devnet_divisible_conference_rooms_webex_devices_macros       Configuration Both Conference Roo...

I have a Codec Pro w\ TelePresence 60 camera.  Installed new/replacement codec.  Re-registered, connected to other sites, how ever no out-going video or no self view from my room.  Camera does display.  I have green light and can control moving the c...

Hi communityEdit, August 2023Since CMS 3.7.1 the presentation quality is acceptable and they've added more options to adjust it in CMS 3.7.2. However the suspected, yet unconfirmed, cause (see here) for the once very bad presentation quality persists...

Is there a way to show a mic mute button next to the volume control?

Is there a way to automatically stop sharing PC or laptop input after people leave the meeting.  The system will not go into standby when  pc or laptop is shared and room scheduler is lit up red as the room is being used. Is there some kind of macro ...

I have two room kit EQ units with a USB to serial port adapter. This is connected to a Crestron controller via RS232. I am not getting RX response from the codec. The user LOGIN REQUIRED has been tested with ON/OFF. The baud rate and settings have be...

Hey In a hybrid teaching room we have a Quadcam(+Room Codec EQ) pointing out towards the students.On the backwall we have a screen so the teacher can see the online participants.See photo. The problem is that the Quadcam thinks that the screen with t...

My CMM 3.9 license page shows 'In Compliance Enforcement active, high enforcement in xx days' I have 20 SMP and 15 PMP reserved Smart licenses. I have 2 CMS 3.9 clusters talking to this CMM for licensing, both CMS clusters member servers display 'Thi...