Hi, I upgraded SX20 From TC 7.3 to CE 9.13. After upgrading, System show invalid release Key and i requested release Key from Licensing portal. In Lic portal, i can only choose CE 9.0.1 and there is not option to choose 9.13.
Forum Posts
Hello, I am a bit stumped on this, for my understanding we might have to open the chassis to plugin and login to re-create password reset. I am new to this process but is there another way to conduct a password reset on the Cisco CMM. We are in a b...
Hi I am continuously getting database inconsistency error on my VSOM Server . Please help to resolve the issue.
Hello, does the Cisco Codec Pro, have USB outputs? I wondered if the Codec Pro Codec offers a passthrough for video and audio to a computer? or what are the USB ports used for? Thanks
Hi, i noticed that the Cisco SX20 running software versionTC6.2.0 now supports usb cameras. Looks like UVC-camera drivers are loaded with the sx20.I tested it with HD Precision USB camera and it worked fine. (Mainvideo source: 3). I was not able to f...
Hello, I am trying to understand the concept of firewall traversal between Expressway E and C. The traversal server and client concept is understood. However I am getting how the UDP packets are sent between the firewall. For example, The traversal s...
Hello community, We have Expressway E dual NIC deployment and i have question regarding the ports H323. On the firewall port 1720 TCP already open but still it showing closed on the TAC CSA SRV and port test. On the Expressway E H323 protocol configu...
Hello Team, I need your help regarding WebEx Cloud Video Interop (CVI) intermittently call disconnecting issue. We refer following deployment & roadmap docs to run this CVI solution 1. https://www.cisco.com/c/en/us/solutions/collateral/collaboration/...
HiI have cms 3.0 and I added LDAP on my CMSI have many space ID (for example space 1256 for LDAP user Bruce)I have some issue on web bridgeFrom the browser, Bruce can can sign in their space and join meeting using their LDAP username and passwordFrom...
Hi,I need to enable MRA on Expressway. On the Expressway-C Traversal zone configuration, the peer address is the Expressway-E FQDN. So do i need to create a A record for Expressway-E on the internal DNS to resolve the FQDN?Also, is it required to add...
Resolved! CMS Conference Problem (no Video)
Hi All! I 've been configuring CMS 2.8 for a customer everything registered , looks fine but the problem is when making a video call between 3 participant there is no video just audio and sometimes the conference disconnect.In the CMS logs , I rec...
Hi everybody.We Have 2 Problem in CMS.1 - when participants is Presenting in Webrtc ( localy or over Expressway ). randomly presentaion is very bad not all time. and that participant have exit from Meeting and Join Meeting again. We use CMS 2.72 - Pi...
Was wondering if anyone else has had the issue of not being able to see where the camera is pointed and where you are moving it to in self view after upgrading to any version of the CE 9.14.x I have full control using 9.13.1 and I use the .pkg Any ...
I have SX20 devices on the CE 8.0.0 software version and I was wondering if there is anyway to remove the voicemail message button. Do I need to upgrade or downgrade to another software? Thanks, John
Hi, we have recently deployed CMS for our client, everything works fine as we expected. But one of the things did not go as expected, which we have never tested but assumed it will work as other systems. The WebRTC guest portal does not have a passw...
