TelePresence and Video Infrastructure

H323 Video Conference Call

I have Cisco Telepresence endpoint registered with Call Manager 11.5 and CMS as a conference bridge. Our customer want the following scenario: initiate video conference call from Cisco telepresence endpoint with 3rd party H.323 standalone telepresen...

Resolved! Expressway Registration Error - Received from unauthenticated source"

Attempting to register a Tandberg 3000MXP (running F4.0 NTSC) to our Expressway, which is running X8.11.4 using H323. Getting the following error on the Expressway - "Received from unauthenticated source". The Tandberg unit registers fine to our VCS...

IPhone IOS can not connect to CMS Webrtc using expressway.

Hi CMS 2.5.1Exp X8.11.4 It was working before, but two thinks happended Power issue on serversCostumer changed IP public Address. Android is working well, and Iphone not (Safari or Chrome). I check the new public nat ip in ExpE and it is ok. The conf...

Resolved! Httpfeedback in ce 9.8.0

Hello, I have a question about http feedback in telepresence device. Recently I updated Roomkit Mini to ce9.8.0 and I found that slot 1 is used for TMS. As mentioned in API Reference Guide, which has been, slot 3 is used by TMS in devices was ce9.6.0...

Resolved! How to remove "Join Webex" icon from OSD

We recently installed 3 Webex Kit Minis and all three are running ce9.8.0 and registering to the same 12.5.1 CUCM Cluster.They are all functioning correctly but one has shows the "Join Webex" icon on the Touch10 and on the OSD. I've deleted the endp...

Need SNMP OID's for number of free licenses on TMS

Hello , In the TMS MIB file I don't see any OID related to "number of free licenses" in TMS. This is required for us to monitor the number of available licenses and order them accordingly. It would be great if some one can help me find the OID. Regar...

Resolved! Can we Use Cisco MCU 5320 without any Gatekeeper ( VCS or CUCM) to establish a multiparty call between five SX20 Endpoints

Hi , I am new to Cisco Video Infrastructure but have idea on Polycom Video .I need to know if we can Use Cisco MCU 5320 without any Gatekeeper ( VCS or CUCM) to establish a multiparty call between five SX20 Endpoints. Probably a dial in type of conf...

Resolved! SX20 Error: Touch Panel Not Detected

I have an SX20 setup to use with remote but I keep getting an error message on the screen that says "Touch Panel Not Detected". And, the web GUI says, " ERROR: Control System ConnectionThe system is configured to use a control system, but no control ...

CISCO VCS E not accepting Incoming External Call

Search (408)State: CompletedFound: FalseReason: Not FoundType: H323 (Setup)CallSerial Number: 02a1a373-6a82-4bb0-8666-xxxxxxxxxxTag: 7e3730c6-3599-418d-80dd-xxxxxxxxxxSource (1)Authenticated: TrueAliases (1)Alias (1)Type: H323IdOrigin: UnknownValue: ...

Resolved! Room Kit Registration as MRA - On Premises Setup

Greetings,I have on premises collaboration architecture which includes - CUCM, IMP, Expressway C & E and CMS servers. At present I have 11 Room kits which are registered locally to CUCM as video endpoints, also I have jabber desktop MRA users. I have...

Cisco SX80: Control System Connection Error

We have integrated an SX80 codec into our AV system, we are successfully controlling the codec via a Crestron control system (processor and touch panel) but we are receiving this error message from the codec: 2. ERROR: Control System Connection The s...

CMS cannot call endpoint ip address

Hi all,i have CMS deployed as single server in 2.6.1 version, i configured standard services and h.323 configuration following https://www.cisco.com/c/en/us/support/docs/conferencing/meeting-server/210441-H-323-SIP-on-CMS-Acano-Call-Bridge.html#anc6 ...

SX20

what is the use of LIC-SX20-NPP

Resolved! LOCK DOWN TOUCH 10 AND DX80

Need some guidance please. I have VTC systems in stand alone mode not on call manager. They are H.323 clients. I need to lock down the system locally so only authorized persons can make a call.I have Touch 10 panels and on the SX20 the TRC handheld ...

Cisco Room Kit Pro RS232 Control

Hi, I am having issues controlling a Room Kit Pro via RS232 (AMX). I can send it a command/string and I can see its replying so the control cable and baud rate is correct (115200) however it is replying with and Error. The error being "User not autho...

TelePresence and Video Infrastructure

Forum Posts

H323 Video Conference Call

Resolved! Expressway Registration Error - Received from unauthenticated source"

IPhone IOS can not connect to CMS Webrtc using expressway.

Resolved! Httpfeedback in ce 9.8.0

Resolved! How to remove "Join Webex" icon from OSD

Need SNMP OID's for number of free licenses on TMS

Resolved! Can we Use Cisco MCU 5320 without any Gatekeeper ( VCS or CUCM) to establish a multiparty call between five SX20 Endpoints

Resolved! SX20 Error: Touch Panel Not Detected

CISCO VCS E not accepting Incoming External Call

Resolved! Room Kit Registration as MRA - On Premises Setup

Cisco SX80: Control System Connection Error

CMS cannot call endpoint ip address

SX20

Resolved! LOCK DOWN TOUCH 10 AND DX80

Cisco Room Kit Pro RS232 Control

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HTTP Feedback was unable to post feedback and has stopped

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