Hi
I have 2 SX 80 which reboot pretty frequently both outside business hours and within. Both units are running 8.2.1 is this a known bug? Power Supply has been checked and been cleared of any issues.
Noticing that depending on user bridges are defaulting differently when scheduled. No conductor is involved and in this scenario tms is on 15.3. A user will schedule and get a specific default bridge and a admin will book the same conference and de...
Hoping someone has some ideas for me as I've run out of my own.We implemented our Palo Alto firewall at our HQ in May of this year. Ever since implementation we have been having very strange issues with our video conferences where connecting to a vid...
Dear all,Our server crashed due to power outage . I reinstalled some of the servers in dell server.I have uccx 11.6,cucm 12.0 and jabber guest 11.1.2I set up cti route point on uccx which are registered to cucm.I set up call link to 7000(cti route po...
Hi, looking for a little assistance. I am unable to upgrade from ce9.4.2 --> ce9.6.4. The system only gives me an error of installation failed. Initially tried from TC7.6.3 -- ce9.6.4 but that failed, so tried 9.4.2 and that was successful. Cisco ...
I recently purchased a C60 from a third-party and it was factory reset and there isn't any software on it. I created an account on Cisco to download the firmware, however, it says I need to have a service contract in place in order to download the fi...
Our organisation has 9 Cisco Webex Boards but only 7 Room Device Licences. The features appear to be identical across all Webex boards and I cannot identify which boards are unlicensed. What do these licences actually do? How do I identify the unlice...
Running VCSe and VCSc x8.8.2Any ideas how to block the LRQ's I am receiving from outside my network that appear to be causing the "Out of Resource Limit" warnings . Getting Tons of LRQ's. I have plenty of traversal and non-travsersal licenses. The...
The system was originally shipped with 8.0.0, we have upgraded it to 8.3 then 9.0.0(19), everything was fine for a week and a half. Suddenly this morning after 5 to 10 mins during the call, all screen went black and Touch 10 shows lost connection. Tr...
Dear community, since we upgrade to CE9.8 I get an error message on cucm if I try to save device settings. With Version CE9.7 no issues. Update failed. One of the required fields on the page has the same value as an entry that already exists in the...
Hi, Gents, I have been working on this for a few days and realized that I need to understand a few things better. Therefore, I have a few questions which I hope you guys can help me with. First of all, I think I got this to work before, but now it is...
I have the following hardware : SX20 Codec with firmware TC7.3.6.ea51021. The codec is connected to a CTS-PHD1080P12XS2 camera with a CAB-PHD4XS2-SPLIT cable. I have a TRC5 remote, which has to be compatible with the TC software The problem however i...
Hello, I want to know if there is another way to activate the cisco spark service. To be clear, I want to know if I can activate the 16-digit code in the command line interface or by some other means, then that the codec is already making IP calls to...
What is the command syntax to get the mac addresses of the interfaces for the Acancno X3 to get licensing from ACU to CU .. I am running cms 2.6.1 now on the CMS's and need the shared multiparty licensing fixed ... Any help is appreciated.
Hi, I have Telepresence Conductor 2.3 version deployed in BE6k.We have deployed it in 2015. We have forget its admin(administrator user) password. we reset its password with pswre command.After resetting the password of username admin, we are unable ...
