TelePresence and Video Infrastructure

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Forum Posts

Cisco EX Video End Point - "Lost Connection with control device"

My client has a few EX end points that at the same time all have an issue with the end point communication with the touch panel. The message on the EX60/90 says "Lost Connection with the Control Device" Also the touch panel is not illuminated or work...

Where i can download TSPM-1.10.0-P1-1S.jad and TSPM-1.10.0-P1-1S.jar files.

we are registering Cisco CTS3200 series video endpoints into a new CUCM Cluster at my customer site.  So need to install TSPM-1.10.0-P1-1S.jad and TSPM-1.10.0-P1-1S.jar file in new CUCM TFTP. Please help to download the same software's.

NO Forced Authorization Code (FAC) Prompts for Telepresence Endpoints

Recently, we integrated CUCM with our billing system and started enforcing FAC on CUCM for long distance and International calls. Before we routed the calls to our legacy PBX and it would prompt for a FAC. Now that CUCM is asking for a FAC, the Telep...