TelePresence and Video Infrastructure

Resolved! Defined port for audio, video and content

Hi, everyone. Is there any option to define the ports that will be used by Audio, Video, and Content in Cisco CMS and Cisco SX / C series Endpoints? We have the need to define port = QoS value. For example:UDP port 2000 – 2500 just for audio -> QoS ...

CMS 2.3 - issue with meeting lock/unlock and Join Start mute for participants

We have Cisco CMS 2.3.7 Objective is to lock the meeting by host during WebRTC meeting We have Call Leg profile with callLockAllowed=true parameter WebRTC page we could see "Meeting Lock" option. Once we clicked Meeting lock button.(turns gray) aft...

Resolved! UCSC Server ESXI upgrade

We would like to upgrade our CMS server on our UCSC-220-M4S server. Virtualization guide for Cisco Meeting Server says that it needs 6.0 U3 or 6.5 ESXi. Our server's ESXi is 5.5.Should we upgrade it?How can we upgrade it?

Webex Room Kit Plus - Need to enable Proximity

Hello,I have a Webex Room Kit Plus, and I am trying to figure out how to enable users to use Cisco Proximity. I am not seeing the setting to enable this. Thank you for any help!

SX80 Touch Panel - Integrated w/Extron

Our SX80 (TC7.3) is integrated with Extron Control. I support the SX80 but have no contact with the Extron vendor. The end user wants the SX80 Touch Panel in addition to the Extron control. We're getting that "touch panel required" warning. I've chec...

Resolved! DX-80,Spark Room-55, MX-800 dial out add @domain.

good morning, we were implement collaboration solution for customer, when client dial phone number (extension or external number) after press dial the system add @domain. Is this normal or we can change a parameter to change this mode???? with B2B vi...

multisite license

Hi everybody,I want to establish a video teleconference solution between two sites using Sx20 Quick Set (CTS-SX20-PHD4X-K9).Do i need the purchase the multisite license (LIC-SX20-MS) at each each end / quick set SX20.brsamson

Set SX80 to 'do not disturb'

Hi, I want to set my SX80 to 'do not disturb' but i'm not sure how to go about doing it. Thanks

Cisco CX20 Camera not detected and clicking

I have a CX20 that boots properly and I can login to just fine. However the camera is not being detected. Upon starting up, the camera makes a clicking noise then pauses. This continues in an endless loop. I am aware of an issue with older firmware v...

Resolved! Can't reach SX20 Admin GUI

I can successfully receive and place calls, however, when I input the IP address in the browser I get a "time-out" error. The GUI was working perfectly a few days ago. It's been non-responsive all week. I just find it strange that we can make and rec...

Quad Camera no ethernet activity

Hello, I have a Quad Camera that appears to be on (the status light on the front is illuminated), but no matter what I plug it into, the activity LEDs on the ethernet port do not come on. The codec can't find it, and if I plug it into a switch, the s...

Resolved! Remote migration of DX80 from CUCM to Cisco Cloud registration.

Hello All, I have been assigned to move 400 or so Telepresence endpoints from our CUCM/TMS environment to Cisco Cloud. I have found a way to do the Room Based devices; remotely connect a touch sitting at my desk so I can type in the activation code ...

Cisco CMS invitation template working only with meeting APP

Hi i had installed Cisco CMS 2,6.1 all branding feature working find , expect invitation template by webbridge not working showing default invitation , but if i used meeting APP by iPhone i can see the my new customize invitation template message ...

Creating SIP TLS trunk between CUCM and VCS Using CA-signed-certificate

I am having a problem where SIP TLS negotiation is failing for the trunk between CUCM 9 and VCS 7.2. Following are the steps followed from the Cisco TLS trunk creation guide.- CSR generated from VCS and uploaded it to the Microsoft Certificate Sever....

SX10 connect via expressway no video

Hello,We have Expressway C & E setup in our organization for Mobile and Remote Access with Jabber. When calling Jabber to Jabber we have two way video. However, after setting up a new SX10 remotely and calling an internal user on Jabber, the Telepres...

TelePresence and Video Infrastructure

Forum Posts

Resolved! Defined port for audio, video and content

CMS 2.3 - issue with meeting lock/unlock and Join Start mute for participants

Resolved! UCSC Server ESXI upgrade

Webex Room Kit Plus - Need to enable Proximity

SX80 Touch Panel - Integrated w/Extron

Resolved! DX-80,Spark Room-55, MX-800 dial out add @domain.

multisite license

Set SX80 to 'do not disturb'

Cisco CX20 Camera not detected and clicking

Resolved! Can't reach SX20 Admin GUI

Quad Camera no ethernet activity

Resolved! Remote migration of DX80 from CUCM to Cisco Cloud registration.

Cisco CMS invitation template working only with meeting APP

Creating SIP TLS trunk between CUCM and VCS Using CA-signed-certificate

SX10 connect via expressway no video

Congratulations to the Event Top Contributors Class of 2024!

Cisco + Splunk: It's a new day for your data.

A new chapter of the Spotlight Award begins!

Join us in Celebrating the New Year and the Nov.-Jan. Winners!

Announcing Resources That Guide You to Success

Control Hub vs Teams Admin Center Firmware management

Room Bar Pro running MS Teams Rooms

Webex Pro; Microphone Icon missing

How can I access a device in MTR mode using the serial console?

Capture customer survey feedback using HttpFeedback

PASSTHRU OPTIONS FOR WEBEX ROOM KIT PLUS

Detailed Incoming and Outgoing Calls

RoomKit EQ lack of HDMI audio

CMS upgrade from version 2.8 to 3.3.2

TMS Update