TelePresence and Video Infrastructure

We have installed Cisco Webex Board 70s in the meeting room. When i try to share my desktop screen then Only WHITE SCREEN coming on Board. I have tried to share through Webex & Also Webex Team from my laptop. Even outside people who are joining Webex...

I have a problem with cisco meeting server which is represented in xmpp_multi domainwhen i try to delete a domain whith xmpp multi_domain del 'domain name'i recceive "Timed out waiting for status"please can you help me ?

Hello, we have sporadic issue with touch 10s getting unpaired with codecs. Its not happening a lot but enough to raise some red flags. When Touch 10 get unpaired they usually go to "welcome" screen. We are running ce9.4.1. Codecs and touch 10's IP ad...

We have an error on the Portal page after log in. Not sure how to fix it. I see that the debug folder isn't recording logs after May 1st. So there are no Log-Web logs after that to troubleshoot. We were trying to harden the server for DoD security re...

Hi All, We got one issue with our customer today. User is unable to join the Telepresence meeting via skype with SIP Address. He got an error like -- SIP was in another call. Your answers will be more helpful. Thanks in advance.

Hi All, We are facing problems with presentation on CMS Space conference ,Presentation screen goes of when some one from meeting speak and screen will shows the speaking endpoint   

HI All, We are experiencing issues with video and presentation quality ,In all the endpoints ,WebRTC and CMA App CMS space calls giving clear video and presentation ,video Its flickering and presentation is not readable  CMS version 2.6.1 ,CMS 1000  

Hi folks, I have recently upgraded our TMS ver from TMS 15.6 to 15.9 and TMSXE plugin to 5.9. One thing I am noticing which may have existed even before the upgrade is that on the Outlook365 the Telepresence Room is available for Booking however ther...

Hi, Tandberg C40 Codec  Version: TC7.3.2.14ad7cc (SW-Upgrade last week)Server : VCSCONTROL , X8.5.2Touch Panel : 8 Problem: We did a SW-Upgrade last week to version 7.3.2 , after this touch panel will be started permanently  and will do a SW-update ,...

Hi there,   I'm having an issue at one of our clients   When a Skype for Business client connects to a VMR co-space for a meeting the SfB client does not receive video, audio works fine.Connected via Web Chrome client from a PC and dialed into the sa...

HiDoes anyone know if Cisco are still offering free virtualization for VCS and TMS? Our supplier seems unable to confirm. Thanks Helen