TelePresence and Video Infrastructure

Hi Everyone,We have standalone telepresence endpoint(MX700)  using with real ip but customer want to call telepresence endpoint using with jabber from outside.Does mx700 able to receive h323 and sip call standalone  this configuratin ? What is best ...

I have a C60 Telepresence. The system twice went into maintenance mode. I twice did a factory reset. The second time it did not complete its factory reset. Now I lost the ability to web interfaced into the CODEC. I used a laptop and serial into the s...

Can anyone help me out to resolve this issue. I am creating a trunk between Avaya IPO (10.0) version and CUCM (8.6.2.20000-2). Device is not registered in CUCM H.323 gateway, it showing an IP address Unknown status, however route list is registered ...

HI, We setup a new SX -20. Everything works fine except camera movement. when I move camera position with use of remote , The movement of camera is proper if i do it from  in front of camera. but if i slightly  move away from camera and check ,then ...

Dear All, Can some body help to configure Video call in CP-8845 Cisco phone. Initially I was not able to add phone in Call manager 11 version but after adding device pack it was successful. I have added cp-8845 phone enabled video capabilities. But s...

Hi everyone, Would anyone know if there is a way to stop the content shared from farend to "NOT" display on nearend screen as in always showing farend camera image instead? Can't seemed to be able to find any configuration on the endpoint (MX / SX...

Hello everyone, I'm new to cisco collaboration ,so i'm looking for a Cisco Telepresence SX10 solution for our client.It is to be deployed at a neurosurgical hospital operation theatre.Attached the design for reference. My questions are : 1.Can i join...

SX20 is in Singapore,cucm core is in Beijing. I have put rootCA cert in the SX20 already. Set NTP and DNS(local) already. Username and password was imported from LDAP. SX20 can not registered.

Can I use remote monitoring lic on MX800 ? I can not find guide.

Okay, this one is strange to me.  I have a VCS that was running fine on a test network but once I moved it over to the production network it lost it's IP and will not take a new one.  I was able to connect to the device by the web interface once.  I ...

Hi Friends, Need your help for the below issue. ZINFO admin CLI login from 10.35.139.72:16702017-05-02 09:39:38: ERROR Media service restarted on the Center codec2017-05-02 09:39:39: ERROR Call ended due to module reset. Module restarted.2017-05-02 ...

Hi Team, Cisco Jabber Calls to H323 Endpoint in VCS,But calls is not working  Error in VCS "480 Temporarily Not Available" --------------------------------------------------------------- 2017-04-25T11:06:16+03:00 tvcs: Event="Call Rejected" Service="...

Hello, Are microphone extension cable same for all codecs or do they have to match to each specific codecs? Thanks

Sx10 showing proxy1 inactive. Recently got a licemse compliance issue so all the phones are unprovisioned. Then installed demo licenses, even aftee demo licenses devices are unable to register.  Diagnostics shows could not contact server in sx10 but...