TelePresence and Video Infrastructure

Dear all My Customer wnt you have a secure hardening VCS7Expressway solution in the DMZ my VCS-E has two LAN Interface without NAT VCS-E with LAN1 (inside DMZ) LAN2 (public IP without NAT) so my Idea is I woul like only allowed traffic from external ...

We have a simple setup with one standalone C20 telepresence system. For video calls, the C20 system and remote participants (PC WebEx users) connects through a WebEx CMR. The solution has been working fine without any problem but suddenly call drops...

My dx80 is having incessant clicking without touching.  I have installed a physical keyboard, but how do you turn off the virtual keyboard?  It is rendering the unit unusable

How do I install third party apps from the Google Play store onto a DX80?I've enabled Advanced Mode, and enabled Third Party Apps.  But the Google Play Store isn't installed.  When I try to install an app using the web browser, google play tells me "...

Hi Team, Need help on the IM and Presence server NTP server issue. I able to ping from CUCM OS Administaration and accessible but dont no the IM and Presence is not taking NTP. Continously getting the error tried with changing of gateway also still t...

Good morning: We have a Cisco Tele presence SX-80 CODEC that is timing out (Screen going dim) while in a call or even not in a call. The screen goes dim and the Touch panel goes dark and drops connections with the shared resources we are using durin...

Hello, i have a question, today is the first time i have listened about TMS e VCS, and soon i have to do a work on it. Now my question is: How can i get data from TMS e VCS to import on my new application? Can i use API? And how can i find the data i...

Looking over CUCM configuration there is no place to set a default call rate for video calls between telepresence devices and a max video call rate. Usually on telepresence video system users start with a default video call rate and can increase band...

Hi all, I had a meeting with my client to have Cisco endpoints devices like SX , EX series integration and conferencing with their existing Polycom infra and with its endpoints. Can someone please confirm if it is compatible and it won't create any ...

Hi guys Currently having an issue with conference extensions. Can't seem to get them to work, have tried every combination of settings in TMS > Administrative Tools > Configuration > Conference Settings Are there any caveats in this working? TMS ve...

Software version: TC6.0.1.65adebe Product: Cisco TelePresence SX20 I am trying to find a suitable upgrade to this SX20 unit as it keeps losing connection to the console. Searching on CCO non of the SX20 images include the 65adebe. When i try to upgr...

Hi, I try to connect TMS to Coductor from TMS-->Systems-->Provisioning-->User and i had an error CMR Template. Then I change java.security file to add command. I have an error "unable to connect to user repository"  My TMS version is 15.2.1 TMSPE ve...