TelePresence and Video Infrastructure

Good morning: We have a Cisco Tele presence SX-80 CODEC that is timing out (Screen going dim) while in a call or even not in a call. The screen goes dim and the Touch panel goes dark and drops connections with the shared resources we are using durin...

Hello, i have a question, today is the first time i have listened about TMS e VCS, and soon i have to do a work on it. Now my question is: How can i get data from TMS e VCS to import on my new application? Can i use API? And how can i find the data i...

Looking over CUCM configuration there is no place to set a default call rate for video calls between telepresence devices and a max video call rate. Usually on telepresence video system users start with a default video call rate and can increase band...

Hi all, I had a meeting with my client to have Cisco endpoints devices like SX , EX series integration and conferencing with their existing Polycom infra and with its endpoints. Can someone please confirm if it is compatible and it won't create any ...

Hi guys Currently having an issue with conference extensions. Can't seem to get them to work, have tried every combination of settings in TMS > Administrative Tools > Configuration > Conference Settings Are there any caveats in this working? TMS ve...

Software version: TC6.0.1.65adebe Product: Cisco TelePresence SX20 I am trying to find a suitable upgrade to this SX20 unit as it keeps losing connection to the console. Searching on CCO non of the SX20 images include the 65adebe. When i try to upgr...

Hi, I try to connect TMS to Coductor from TMS-->Systems-->Provisioning-->User and i had an error CMR Template. Then I change java.security file to add command. I have an error "unable to connect to user repository"  My TMS version is 15.2.1 TMSPE ve...

Hello,  When we go into Conference Control Center and select the 'Add Participants' screen the MCUs are not listed.  1. We go into Conference Control Center and find a meeting 2. Select 'Add Participants' 3. Select the MCU tab but our MCU's aren't ...

Hi,      I have an SX10 unit succesfully registered with CUCM 10.5, I am unable to get an option to sign in to extension mobility has anyone come across this? I am using a remote control unit.