TelePresence and Video Infrastructure

We are in the process of dual-purposing one C40 on a multi-classification system. When changing from one class to the other, the system is wiping the IPs, such as gatekeeper and SNMP address, and rebooting. Upon reconnection, we were intending for TM...

We have new CUCM 10.5 setup, need to install MX 700 physically and configure the MX700. MX 700 physical installation is easy or any dependent is there before installation MX 700

I have an SX20 that was working fine. It is running TC6.2.0.20b1616.The system was working fine. Overnight it lost the SIP URI field. I cannot get the System Configuration changes to save. Clicking on the 'save' button by the parameter makes no chang...

I am looking for more details for installing the MX 700 dual camera in wall.  The installation guide does not have the details like the height in which the wall mount has to be installed etc.,  Is there a video which explains the installation in deta...

I have moved our TMS server from an old hardware to a VMware instance.I have the main TMS application moved across OK, but I am having problems with TMS PE.The database is stored on a SQL server seperate from the TMS server.Unfortuantely TMS PE shows...

My experience with the SX80 is limited and from the point of view of an AMX programmer.  I was working yesterday on a new SX80 system with a dual monitor.  As far as I remember, with the C-series units, the default display worked as follows.Output 1 ...

Hi, I am trying to Pair a Cisco Touch 10 to a Cisco/Tandberg C20 running Tc7.3.3 the touch panel does find the Codec but when i try to "pair" I get the message " unable to sync software" ? What can i do ?

Hi All.I have two questions about TMS and TP 320.First , is it true that TMS can manage TP 320 ? (In the project, I can not add the tp 320 into the TMS. )Second , I have conductor ,TP320 ,TMS and CUCM . How can I schedule conference with TMS? ( I can...

Hi, I was trying to factory reset a Tandberg Profile 42 running TC6, (from web interface) The system shut down and tried to coplete the factory reset, but never got past the Black background with a white Cisco Logo in the middle - it has been like th...

We have installed several SX20s recently and we have found an issue with certain computers presenting. The issue seems to be with newer ThinkPad Laptops. The Codec will not present when fed through a Atlona AT-VGA300CV scaler . We installed a scaler ...

Hello,Our end customer have noticed that from time to time the display is frozen on one of their Tandberg 95 MXP unit without any reason. They have replaced the video cable without success. Is there any bug about this behavior?. Could you please advi...

We are trying to avoid using an AMX or Crestron array of touchpanels for an executive style Conference room. We would like to use the Cisco Touch10 panels, but could only do so if it is possible to have 2 Cisco Touch10 panels attached to the same SX8...