TelePresence and Video Infrastructure

Dear all,I try to add SX10 endpoint version TC7.1.4.908e4a9 to TMS version 13.2 and get this error message "Update Field failed on: EndPoint_VolumeLevel: Value cannot be null. Parameter name: String".Do you have any idea about this?Best Regards,Mesut

I am moving our existing TMS 13.2.2 to a new server. One of the first steps is to copy the encryption key of TMS. The instructions to do this are: TMS Tools/Security Settings/Encryption Key. My problem is that when I open TMS Tools I do not have an o...

Hi, I found that after upgrading my sx20 to TC7.1.1, I couldn't select call protocol before dialing. If I select recent calls, there is an option called "edit before call" , however, when I click on it with remote control, it simply lets me to edit t...

Upgraded to TMS 14.5 this morning and now finding, to my great dismay - that none of my phone books are available in the drop-down menu in the Add Participants pop-up window - see attached screenshots.All phone books are otherwise showing up correctl...

Hi everybody! Lately we have a goal to jabber (without vpn) users from internet to join conferences inside our network. Our telepresence infrastructure consists of VCS, MCU and endpoints (MX,SX). I found out that MCU(4505) has a feature called video ...

I am receiving a large number of very short calls from "h323:cisco" on my SX20 device.The calls last for two to three rings and then stop - they are very annoying.I would like to know why - and how to stop them. They seem to have started over the las...

Dears,I have forget my admin password for my tandberg mxp 95. How effect a hard reset on it?

I've recently upgraded one of my VCS devices to 8.2.2, but I'm having some problems.Setup is as follows:VCS-C-1: X8.2.2VCS-E: 7.2VCS-C-2: 7.2EX90s: 7.2EX90 > VCS-C-1 (8.2.2) > Neighbour Zone > VCS-E (7.2) > Traversal Zone > VCS-C-2 (7.2) Call is SIP ...