TelePresence and Video Infrastructure

EX60 System Upgrade Failed

Hi everybody!! I recently upgraded my CUCM to version 8.6.2.21900-5, and my EX60 to TC 5.1.2. When I try to register directly the EX60 on my CUCM, appears to be UNKNOW status, but later, the EX60 starts a new "System Upgrade", and after a few sec...

Provisiong item "Forgot password link" for Jabber video via TMS

Hey all - last one for today,Is there a way that a user provision in TMS for Jabber use, yet not actually added to the TMS users list or set to be able to log onto the TMS server, can retrieve a password from TMS? If so what is the default URL for th...

CME BLF transfer

Hello,We have a CME configured and working fine with 7962 and 6921 phone.Our 7962 has one module 7915-24.When we try to transfer a call and we utilize the module the transfer is done without full-consult but when we transfer pressing the extension nu...

license upgrade for multisite

Hi TeamWhat the partnumber license spare for Codec 60 ThanksYusuf

TMS cannot booking incase Point to Point call

We have new installation for TMS.We can booking with MCU (MCU is calling) but cannot incase point to point call.TMS on List conference page it display conferences id but endpoint not call to destination. I try to test manual call between endpoint and...

Incoming and Outgoing Call Issue

Hi, I tried to deplu CUCM>VCS>VCS Express. but both incoming and outgoing calls are not working. the following is search history for two calls one came from external endpoint to 1800@External_Domain.com (Error: Resource unavailable - No route for ban...

Where to find Call Statistics in the TC type endpoint logs

When you browse to an endpoint running the TC software to the Call page you can click the 'i'-button (information) to have an overview of the call statistics (see attached screenshot).Is this information also available in one of the logs on the endpo...

Cisco SX20 with ISDN Link : Receving calls from an unknown/strange numbers

Dear Readers and Guru's, We are using a Cisco SX20 with ISDN Link due to some our regional offices still using ISDN connection, anyways, this is working fine. The only problem I am experiencing is the fact there are a lot of unknown established calls...

Resolved! Video Call Name/Banner (Point to point calls)?

Hi,Question that i'm hopeful someone can answer quickly...is it possible to have a system's name display show up in a video session (point to point)We are aware that on the MCU/Telepresence Server there are configurable settings to display participan...

how to set default presentation layout for c40 codecs?

After a software upgrade our c40 codecs now all default to equal display for video/presentation when the presentation button is pressed when previously they defaulted to full screen presentation. Anyone know how to change this? I can't find a setti...

Cisco TelePresence EX90 faulty

Good morning people,I'm wondering something about the Cisco TP EX90 endpoint. This endpoint has an integrated camera PrecisionHD - my questions are:Is it possible to replace that part? I didn't find ANY information about that. Do we need to replace t...

added resource for video bridge funtionality on be6k

Hello Pros,I have an issue i hope to get it resolved.pls have attached a BOM from a client for all to see,reason are that the clients wants to have a videobridge functionality as a solution but from their BOMi did notice that mid density be6k has i...

TMSPE Password Generation for Imported Users

Is there or could there be a way to specify a default password for imported users in TMSPE? I know you can have TMSPE auto generate random numeric or alphanumeric passwords, but it would be nice if we could specify a default password to start with. ...

Resolved! Call from VCS-Express to any Endpoint

Hello, I want to configure VCS Expressway to make call to any video endpoint, I think I have to configure it to understand all endpoints addresses like:SIP URI: abc@domain.comH322: abc@domian.comIP address Could you please help me to determine all po...

MX300 G1 losing touch panel pairing after upgrade

I upgraded an MX300 G1 from TC 6.3.0 to 7.1.2. After upgrade, it lost connection to the touch panel. After rebooting a couple of times, I went back to 6.3 and the touch panel was fine. I then reupgraded to 7.1.2 and its lost its pairing again. I a...

TelePresence and Video Infrastructure

Forum Posts

EX60 System Upgrade Failed

Provisiong item "Forgot password link" for Jabber video via TMS

CME BLF transfer

license upgrade for multisite

TMS cannot booking incase Point to Point call

Incoming and Outgoing Call Issue

Where to find Call Statistics in the TC type endpoint logs

Cisco SX20 with ISDN Link : Receving calls from an unknown/strange numbers

Resolved! Video Call Name/Banner (Point to point calls)?

how to set default presentation layout for c40 codecs?

Cisco TelePresence EX90 faulty

added resource for video bridge funtionality on be6k

TMSPE Password Generation for Imported Users

Resolved! Call from VCS-Express to any Endpoint

MX300 G1 losing touch panel pairing after upgrade

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