TelePresence and Video Infrastructure

Resolved! VCS (NAT) Call setup failed

Hello all,We are facing a problem to do call between 2 endpoint with the following setup:VCS control (192.168.10.5) (Nated to 10.1.10.5)Video Endpoint 1 (10.1.1.5 - register to VCS 10.1.10.5)Video Endpoint 2 (10.1.2.5 - register to VCS 10.1.10.5)Dir...

Upgrade VCS Starter Pack Express to VCS Expressway

Hi!We have the VCS Starter Pack Express, and has a CTI-VCSE-SPUPG-K9. After upgrading to Expressway, we are down a few options that were in the starter pack, for example, find me, traversal calls, etc.How can we migrate to these options to Expressway...

sx20 with ISDN Link Unable to call VMR

We are using a SX-20 running TC6.2.1 and a ISDN Link IL1.1:We are using 3xBRI connections to connect to a MCU(VMR).1..If we call the MCU using our MXP6000 on the same lines we can connect no problem.2..If we call from SX-20 though the ISDN Link we co...

MXP 1700 has H264??@104

During a recent point to point DVTC connection one of my Tandberg 1700’s, received the following error: H264??@104. (It did not transmit or receive audio and video).I found this error by webbing in the device, and looking at the Call Overview.Both de...

Resolved! VCS Generate CSR - Additional alternative names character limit

Hi,There seems to be a character limit of 128 chars in this field, is there a reason for this and will it be increased in future versions?Thanks

Resolved! EX90 Touchpanel not allowing Multisite

Hi,I have an EX90 with a multisite license. I am running TC4.2.4. The option to add participants is not showing on the panel at all. Any suggestions?Thanks!Chris

Resolved! VNC with SX20

Does SX20 has inbuilt VNC Viewer like Edge 95 for Content Sharing. If so, please advise configuration Steps.

Resolved! Cisco MXP 990 PAL Software Upgrade License.

I have a MXP 990 PAL running software version F9.0.2 I want to Upgrade it to version F9.3.1 My Question is do I need a license and an Option Key files for this upgrae?thanks.

Resolved! SX20 with ACL

Hi guys,I got some interesting topic for a discussion.There are the cases that SX20s deployed on outside of firewall because of security & budget reason.And with this topology, having a connection among SX20s that are outside of firewall can be even ...

Cisco C60 (TC6.2.1) - Camera follows speaker

Hi, We have a Cisco C60 in our company auditorium which we use mainly to record to our TCS server, I would like to know if there is a feature or any additional hardware I can buy so the camera would follow the speaker on the podium when she/he wa...

Request Tandberg Software Release Key

Has the "Request Tandberg Software Release Key" tool been deprecated? Every time I go to use it lately, the email response back to me is just "No License Key Retreived".Is there some other tool I'm suppposed to be using now? Is the only option to o...

Resolved! reload wallpaper on cli

Hi everybody,I have created a little script, who push the wallpaper via winscp on to the codec.Path is /users/posters witht the correct naming.But the endpoint shows me a black screen, the xconfig parameter is set to custom.So everything is correct, ...

API - accessing recordings remotely on the TCS cluster

Hi AllI have received an email from one of our clients with an interesting question We’re looking into creating a custom application to access recordings remotely on the our TCS cluster. I have downloaded the attached PDF which is the only guide or r...

Resolved! Content server version and build relation?

When looking at the version on a content server you see e.g. v5.3 build 3529.But the software releases are marked: v5.3.0, v5.3.1, v5.3.2.What is the build version of these 3 releases? I cannot find it in the available doc.rgds, Geert.

wallpaper add back to video in tc console 6

Hi,I have got c60 and firmware version is 6.1.0.now.I want to add the wallpaper to the back of the video.how can I do in tc console.best regards

TelePresence and Video Infrastructure

Forum Posts

Resolved! VCS (NAT) Call setup failed

Upgrade VCS Starter Pack Express to VCS Expressway

sx20 with ISDN Link Unable to call VMR

MXP 1700 has H264??@104

Resolved! VCS Generate CSR - Additional alternative names character limit

Resolved! EX90 Touchpanel not allowing Multisite

Resolved! VNC with SX20

Resolved! Cisco MXP 990 PAL Software Upgrade License.

Resolved! SX20 with ACL

Cisco C60 (TC6.2.1) - Camera follows speaker

Request Tandberg Software Release Key

Resolved! reload wallpaper on cli

API - accessing recordings remotely on the TCS cluster

Resolved! Content server version and build relation?

wallpaper add back to video in tc console 6

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Webex Room Kit - Audio, but NO VIDEO in calls between endpoints