TelePresence and Video Infrastructure

We are woking on migrating from a single instance of TMS 13 to a redundant version of TMS 14 and running both the old and new TMSs concurrently.In working on the config of the new TMS 14, I have a browser open with one tab for each of the 3 VCSs and ...

Dear Experts, we have configured a new DX650 with our CUCM version 9.1. The phone is working fine other than it is not streaming video online. For example if I try to run a youtube video it is not happening. Any configuration needs to be done from CU...

Hey all,I got an MX200 running TC7.0.1 and I currently have a Cisco DMP hooked up to it running a presentation 24x7, this is a test system.  Anyway, I have the DMP set to the main video source, which is the DVI input.  When not in a call I see & hear...

Hi,One of our customers has Cisco Contact Center enterprise solution. They have also video enabled agents. They want to record the video calls between their customers and the agents. To do that we installed a Cisco TCS and a Cisco MCU 5320. And we cr...

Dear all,In our network , we have TMS 13.2, VCS 7.2 and MCU 8510 4.3. The C90 user report the connection is dropped in the conference with MCU 8510, and tms report event type: disconnected and cause code: duration 01:34:33, casue code: normal call cl...

Hi everyone,I have a question about integrating the VCS cluster with two Tandberg Gatekeepers. The Tanberg Gatekeepers are alternatives to each other, The VCS cluster consists of three VCSes. The Neighbor Zone was created at the Master VCS to point t...

Hi all,When we dial from Polycom endpoint to MCU4205, the MCU outputs an error message as follows."participant 274: unable to act on new audio payload type 17 - no list"Does this mean the MCU is not able to process the audio payload type 17?(http://e...