If a call comes into Order proccesing Hunt group than gets transfered to the Science Hunt GroupHere is the simple topology.Centralized call proccessing at site #1 - CUCM 9.0 - Sinlge 2811 Cube - 3Mbps MPLS to remote site with QoS - Lo...
Hi Everyone,I have an issue with one of the MCU, at our customer place, where it is automatically rebotting in every 5 minute. Web accessible.RegardsRuberdi
Hello,I am trying to find the software needed to remote connect to the Edge 95, through the network, in order to display from the PC without a direct connection to it.I am also looking for something similar for the C40 codec as well.Thanks in advance...
Dear Support,i'm working on the following: 4 sites need to communicate via voice and video using telepresence SX20 and EX90. kindly advise on the below:1) do i need a call manager even if telepresence is using real IP? in this case is VCS required?2)...
Hello to all.Please, Could any one from CISCO confirm me if the PrecisionHD USB Camera work with Windows 7 and Windows 8 OS? According to the datasheet, it's not compatible...and only Windows XP and Windows Vista are, but I can't beleave it.Please, C...
We are having issues with a customer's TMS, whereby since using the new Cisco download location, files are not automatically downloaded by TMS.The location being used is: https://tms-update.cisco.com/webservices/product/v1.0/Software/SoftwareServic...
Hi,I just try to uninstall TMSPE and after that try to reinstall TMSPE, but it say "Database 'tmspe' cannot be opnened. It has been marked SUSPECT by recovery."How can I reinstall TMSPE if the database tmspe marked SUSPECT?TMS version : 14.3.0TM...
Hi,Does anyone knows whether there is a active substitution about the Cisco TelePresence SMB Partner Program?We are Cisco partner, and want to aquire additional Cisco SX20 for a branch office.Thank You.Regards,Tiberie Kirijas
Hey all,I am trying to setup a LifeSize 220 to register via H323 & SIP to my VCS Control. I was able to get the H323 registration working, but the SIP registration keeps telling me "unreachable". I am not sure how to configure the SIP section eithe...
I have a customer which we have been trying to solve the Invalid Cert and problems with streaming. Changes have now been made on the Win2k3 IIS6 settings to remove any dependencies on HTTPS as the customer will no be installing valid Certs as this i...
HI,I am getting "TMS Database File is Running Out of Space" error on my TMS Server portal page. I have 180GB free space on my drive.Do you guys have any idea about this issue, please help me out....Regards,Nikhil Jayan
This is a repost of a previous question that may have never been submitted. Good afternoon,We recently upgraded our C40 system to the latest firmware. It had been working fine before. However, after the firmware upgrade, the syste...
All,I have a customer that has 2 C60 codecs. One is running TC4.2 and one that is running TC6.1.1. If they add a local contact to the TC4.2 codec and then quickly power off the codec by the power switch, the contact stays. However if they do the s...
Hi!We are experiencing all manner of trouble with skype video calls on our corporate network, and as we do have a functioning Telepresence environment with Jabber Video and VCS, I was hoping we might be able to solve it by moving over to SIP via Skyp...
