TelePresence and Video Infrastructure

We have UC520 connected via SIP trunk to a provider. We have been experiencing bad quality when more than one line is connected to a conferencing system outside. So lets say more than one person call this conferencing system through the SIP trunk fro...

Dears,I want to call from CTS endpoint to my cisco IP phone, so i need to create a SIP trunk on CUCM to pointing to VCS, what configuration i have to do on VCS for the same.Also i want to know what blanks i have to fill in on  SIP trunk window of CUC...

Howdy Netpros! I have a strange one here...We have a home based user on an AT&T U-verse connection. She has an 891 router with a DMVPN connection back to our network. She has both an EX60 and a 9971 connected to her 891 router registered to a 9.1.2 C...

I have three Tandberg C20 codecs at our office.  I have our network vlan'd with separate client, print, voice (Cisco CUCM phones) and AV vlans.  On top of that, I have each of those vlans separated between each floor of our office.  This network and ...

After the EX90 has been on for a while, the screen will popup a message saying "System Message: IP Address" then it lists the ip address of the machine. On the handheld screen it will it will say "Connecting" with a spinning loading circle around it....

Hi Team,Please help me with this downgrading issue.We are try to downgrading from TC 6.2.0 to TC 5.1.0 in our cisco sx-20 but when it reboots again came with the 6.2 versionIt is not downgrading after we given the release key also...Is there any othe...

If 8710 blade is in remotely managed mode,the maximum capacity per blade is achieved with 12 screen licenses giving 12 x FullHD or 24 x HD or 48 x SD (w448p/480p30) or 96 x 360p resources. And 4 blades could be clustered. So the maximum ports are sup...

Hi,I am happy to announce that Cisco TelePresence Management Suite14.3 has been released. It is now available for download from cisco.com.Please see the software release notes before upgrading.Most new features in this release are about support for T...

Hi Geeks,I am posting this to understand "How stuff works". Below is the Design.i have a VCSc configured with SIP domain of example.com  (we have internal DNS server to resolve it)i have a VCSe configured with SIP domain of cisco.com  (we have extern...

I'm trying to do something very simple : upload a custom image on the Telepresence Server (version 2.3(1.55)) for the lobby screen and can't figure out anyway of doing so. Can't find anything on the web neither about that. Is it impossible ?It sounds...

Hi,Is it possible to build a virtualised v1.6 of CTMS and CTSM on UCS? Or is the minimum software revision 1.8?I ask because i need to migrate both of these servers from MCS to UCS and they are both currently on version 1.6; If i can build a VM insta...

Hi,I'm expreiencing an issue or bug on C-series endpoints and mostly on SX20 endpoints.Everytime you press the menu button on the TRC5 remote control it will also control the volume to down.Problem was encountered on TC5.1.x. I already tried upgradin...

I'm trying to understand the difference between the VCS Control and the MCU. It seems they both are used to for mult-party video calls. Can someone shed some light on this? Thanks