TelePresence and Video Infrastructure

Guys,We are looking at options for scheduling bridged conferences. Anyone got any links to any good configuration guides for rendezvous point conferencing on an MCU 4500 with VCS and TMS (If required).Goal is to have users have the abilty to book a M...

Hi, Guys good morning, someone can help me see if any external recoder for the Cisco telepresence SX20, Thanks for the help      

Hi all, I'm trying to setup a video call between 9951 and IP door station 2N Helios IP that support H264 over SIP.The audio call is working well but I see only black screen on my 9951, I don't see video also with other SIP client connected on the sam...

Dear Team,We have installed a VCS and TMS in our network. We have configured the TMS to pull the contacts from AD and it has done it successfully. When we log in to the jabber from inside the network, we are getting the error "did not receive provisi...

We are looking at using Smart Scheduler as the user portal to schedule meetings. We have 2 MCU in different IP Zones in TMS. User accounts in TMS from MS AD do not have the IP Zone set by default. Whats the best way to make sure that users from regio...

I am having issues getting Movi users to register to the VCS Expressway Starter pack.Findme address, user account and local database accounts are setup and consistent.Default Zone and Default subzone set to Check Credentials.I can resolve the IP addr...

Hello!A customer is reporting that when an endpoint already in an ad hoc call is then scheduled via TMS, the ad hoc call is disconnected in favor of the scheduled call.  I was able to reproduce this.  Here are our variables;TMS 13.2.2Administrative T...

All, We are rolling out MANY EX90 units in TMS 13.0.2 and I have a couple of questions that I am hoping more of you advanced admins can answer. First - we want to apply passwords to the administrator settings on the EX90 units. I know how to perform ...

As I read from older posts from the forums, I understand that there is a guide to extend this setup with 2 OptionsOne:Requires 1x  CAB-HDMI-PHD12XSRequires 1x  CAB-PHD4XS2-SPLITRequires 1x  PSU-CAM-V Power SupplyWith a straight Cat5e cableTwo:Require...

Hi!I have a CTS 1100 that's acting weird. By default, it should not display anything when it is idle, but it is displaying red, green, blue, yellow, cyan, pink, ash, and then black. This pattern will repeat all day long. Please see trouble shooting d...

Dear Team ,We have a VCS, TMS and VCE expressway. We are able to call outside, but we are unable to receive any call. We can authenticate to jabber from inside, but we are not able to authenticate to jabber from outside.Please help with a solution.