TelePresence and Video Infrastructure

Hi, we have on-prem registered endpoints (Room Kits, DX,MX etc) but linked with Webex Edge for Devices. These are set to cloud update. I've noticed that the directory on the touch panel only displays user SIP addresses, not phone numbers as another o...

Hello everyone, We re trying to register an SX20 to a CUCM 8.6. However, we are getting Failed: 404 Not Found error message. We installed device package cmterm-devicepack8.6.2.25140-1.cop  and rebooted the CUCM.  We are running CUCM version 8.6.2.200...

We are meeting as a group we encounter issues with video with audio when sharing recorded calls. Only one side of the conversation is played by the webex application the calls can be viewed individually and are fine. the host of the meeting can hear ...

Hi,I am having issues with a Webex Codec Pro, it's to do with the touch panel, and the ability to remove and save ( restore? ) a panel. In this case, the panel is called "panel-tech".The command xCommand UserInterface Extensions Panel Remove PanelId:...

Is there a way to have a consent banner on the Touch 10 panel that a user would have to physically confirm/accept before being able to make a call? 

Current version 9.7.1Trying to upgrade the room kit pro to 9.12.3 [ 0] [* ] Obtaining lock[ 0] [** ] Determining base directory[ 0] [*** ] Determining install directory[ 0] [**** ] Verifying copfile[ 11] [***** ] Extracting copfileFailed finding pack...

I want to connect to cms webrtc using webview on android.However, when connecting to webrtc through webview, it appears as a browser that is not supported.Cms webrtc doesn't support android webview? Or is there another way?

Hi As per the title - is there  a way to stop the content appearing under Issues and Diagnostics on a Touch 10 panel?  I thought that Configuration > User Interface > Diagnostics Notifications = Hidden would do it, but it makes no difference. We're h...

Hi, I currently setting up cisco room kit plus with quad camera and 2 P60 camera. Now the set up is quad camera hdmi is direct connected to codec hdmi 1, the 2 P60 camera hdmi is connected to hdmi switcher then out to codec hdmi 2. I need the codec h...

Hello, If I am mounting my (2) P60 Cameras to the ceiling, is there a way to invert the display of the video? In other words, because I am mounting my cameras to the ceiling and they will be upside down, is there a setting to ensure the video does no...

Hi all, I've got a WebEx Pro Kit going into an auditorium space, which has 6 non-Cisco cameras in it. The codec has a single camera feed going into it which I can route any of the 6 cameras to (they have been scaled appropriately and show up and swit...

Is there a way to auto-reboot the Webex units at a specific time? We would like to auto rebook at 4 am. They are all registered on prem. Thank you.

I was renewing the certificates for a CMS 2.5.2 three-server cluster, and I cannot get rid of one annoying error message.In only one of the nodes, the admin web page shows the error: “XMPP connection: failed to connect to <self ip> due to TCP Failure...