TelePresence and Video Infrastructure

I am trying to use "automatic MCU failover" in TMS "conference setting" to realize two MCUs failover. I have already imported these two MCUs into TMS and set the "automatic MCU failover" parameter to "If the conference start or MCU polling fails". Th...

Hello,I just got my VCS-E working properly and most things seem to be working properly.I can call other SIP aliases from my internal environment through the VCS-E to other organizations.I can call other IP addresses as well.The only thing I can't see...

Hello, I'd like to know if someone else ever had this issue, I actually installed a new Cisco TMS, and whenever I try to access through the web, asks for the authentication but shows a page saying Page not found, I have checked the IIS and says check...

Hi,Got a customer who asks if there is a way of having TMS reports with conferences that are using Presentation? Haven`t seen any options in the TMS for that query?Petter

Hey folks, how do I disable the annoying top banner that covers the top edge of all my conferences? I am currently running version 4.2 of the software but have the upgrade keys for 5 and 6ThanksMel

Hi,I have successfuly added CUCM managed CTS 1300 enpoint to TMS and want to make it possible to book with TMSEX but this seems not to work. I got a respone in my mailbox from the TMSXE which said:The videoconference endpoints have been reserved, but...

What should I upgrade to? My support vendor says go to 5Also are there any changes in the what users see on the screen for making calls? As you know sometimes users don't accept change easily :-)Thanks againMel

Have a customer that has a 1700 MXP that is not working so I will need to quote SmartNet for them.That is not a problem.But they also have a couple of Remote Control's that are not working even after replacing batteries.Are they covered with the unit...

Hi,I have sx20 connected to 2 identical screens (same size, same brand- sharp, same settings), but there is diffrences in the video color and resoulution and is not the same in both screens.There is any explenation for that? and what i can do about i...