TelePresence and Video Infrastructure

Earlier this week, our Tandberg C20 asked whether to update the camera software.  We keyed in yes, but the update hung.  We power-cycled, and ever since, the camera image is not displayed locally or transmited.  We can place calls to or from the C20,...

with Mahesh Anjan Welcome to the Cisco Support Community Ask the Expert conversation. Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about troubleshooting video call flows that tr...

Dear All,I need help with transfering my CUCM PUB from a our branch office to our main site, current situation that both PUB and SUB are in the same branch, and i need to knowwhat is the steps i have to make ?what is the impact of PUB - SUB discommun...

Hi All,I have a small issue to setup my VC properly.Basically the design of my solution as follow:      LAN ---------> VCS (StarterPack)      |_______> Internet Gateway (2911) (ADSL with Fixed Public IP)  --------------  Internet  -------->  MOVI (ja...

We have installed Cisco Sx20 Telepresence and using Cisco Jabber Client 4.5 (Windows)On the Jabber Client (Windows) we get video and audio from SX20, but SX20 is not getting video and audio from the Cisco Jabber Client.Could someone help ?When I esta...

Team,We are implementing an 8321 ISDN gateway and Telepresence Server MCU (MSE8000 Chassis) in a customer environment. In the past we have used a 4500 MCU and all incoming ISDN calls were forwarded to the MCU IVR where you are prompted to enter the c...

Hello,I am looking to see if any environment out there currently has this as a need.When booking a conference, we want to have the ability to define what the alias will be on the MCU, instead of TMS automatically assigning the conference alias out of...

Hi, ExpertsThe VCS Expressway in my network is running TURN, and normally, when two Jabber Video Mac call each other, in some situation, they could estalish the connection with each other directly, although all of them are behind NAT, and we called "...

hello ,with a member VCS from a cluster the communication with TMS Agent to Provision MOVI is disturbed. The Trial to keep this over TMS running failed all the times 12/5/2012 9:44:39 PM          Event Created 12/5/2012 9:44:41 PM          Event exec...

Hello, We have search rules in the VCS that send of domestic phone numbers to the Avaya PBX so video endpoints can make phone calls to telephones.I am having a hard time understanding the regex string for international Currently our domestic string i...

We have reports about an sx20 constantly ringing during the night, supposedly its calling itself.  The call history on the touchpanel  showed three missed calls from  101@xx.xx.xx.xx   where xx.xx.xx.xx is the ip adress of the SX20 itself. The last o...