TelePresence and Video Infrastructure

Resolved! tpkt: H245 socket closed

Hi all,Sometimes MCU outputs "tpkt: H245 socket closed" in its event log.Does this simply mean H.245 socket between the MCU and an endpoint is closed?I don't know why MCU outputs this message periodically...Best Regards,Kotaro Hashimoto

Resolved! Cisco TCS v5.3 clustering issue - database write issues

Hello - Our deployment involves clustering two tcs boxes. While we successfully created first node in the cluster with Backend integration into NAS and SQL we are having issues adding the second server to the cluster due to a database write operation...

Resolved! TMS phonebook source system endpoints folder

HiI have come across a rather baffling issue with a couple of instances of TMS and I cannot for the life in me figure out as to why this is happening.i am getting the following.in the Cisco TMS phonebook source creation option, i create a new phonebo...

TMSPE - User Provisioning

Hi,Has anyone had any issues with the new Cisco TMS Provisioning extension, where Cisco Movi/Jabber for TP users are being provisioned and are able to register to the relevant VCS using their provisioning credentials, but are not being shown as activ...

Can't control precision HD camera 4x

Does anyone know how to control Precision HD 4x Camera through the actual codec using the Crestron (C40 C60 C90) codec control module? The only way we have been able to control the camera is through a direct connection to the camera.

Resolved! TCS Media Server UNC Path Question

Hello,I have a problem that I hope someone on the forum can help me with. I have classes that are being captured with TCS. I want to be able to moved the captured video to another system for delivery. I have a media server configuration setup that...

Does this Topology works or in use for Video and Audio call ? Urgent

Dear Expert,Mentioned below is the topology which I am trying to put online but struggling to make it work. At this time working on the 1st step only i.e making outbound call to PSTN end point ;-)Call Flow:1) SIP Tandberg Video End point --> Tandberg...

Touch panel pairing on C Seriers

Hi all,I'm trying to pair a touch panel with a Cisco C20 and Cisco 40 but during paring procedure the touch panel display show the following error message:Failed to extract /upgrade/pkgThe touch panel is connected over LAN and paired with a Cisco C20...

Resolved! TMS Provisioning of E20/C-Series

Is there any documentation of step by step that really explains what and how to provision the E20 and a C-Series codec within TMS and on the device itself? I know there is the provisioing guides, but they aren't very clear as on what all is possible...

Resolved! No phonebook on Cisco E20

Hello all,I seem to have an issue with the Phone Book coming from TMS to my Cisco E20.Software E20: TE4.1.1I have an account in my provisioning directory which can be used.I'm able to register my E20 and make calls.When I use this account on Jabber (...

Resolved! Test call, someone.

Please, can anybody make a test video call to klusov_sn@utair.ru ?I'll be at my workplace for three hours.

TMS User Provisioning -- Speed UP Automated AD Polling

Is there a way to get TMS to poll the AD tree more often than every 24 hours for user creation purposes?

Resolved! EX90 and CTS presentation sharing.

EX90 registered to CUCM in a point to point meeting with a CTS room. Customer is reporting the following:"We have noticed that when an EX90 is in a meeting with a CTS room and the CTS room is presenting – the Ex90 can only see the presentation and no...

Tandberg C40 Not Showing Controls on Screen

I have a Cisco/Tandberg C40 in one of my clients' conference rooms and today it would not show any of the menus or icons on the screen. I thought at first it was the remote, so changed batteries, then changed remotes, but I kept hearing the beeps as ...

B2B calls - No Audio/Video until a few keys are pressed on the IP Phone

It would be great a help if some one can help me.B2B calls pass through a CUBE which is on 15.1 and it has been there for a long time and no issues with B2B calls.Recently we started facing issues with few B2B calls. Our endpoints are at 1.8.1. CUCM ...

TelePresence and Video Infrastructure

Forum Posts

Resolved! tpkt: H245 socket closed

Resolved! Cisco TCS v5.3 clustering issue - database write issues

Resolved! TMS phonebook source system endpoints folder

TMSPE - User Provisioning

Can't control precision HD camera 4x

Resolved! TCS Media Server UNC Path Question

Does this Topology works or in use for Video and Audio call ? Urgent

Touch panel pairing on C Seriers

Resolved! TMS Provisioning of E20/C-Series

Resolved! No phonebook on Cisco E20

Resolved! Test call, someone.

TMS User Provisioning -- Speed UP Automated AD Polling

Resolved! EX90 and CTS presentation sharing.

Tandberg C40 Not Showing Controls on Screen

B2B calls - No Audio/Video until a few keys are pressed on the IP Phone

Get ready! Great things are coming to Cisco Community

New name, same great product: Cisco Spaces

Congratulations to the July 2022 Spotlight Award winners!

CS-DESK-LE-K9 Wifi details

QOS for video calls

Hiding the camera button on Webex Room Navigator

WebEx Room Bar - USB-C dual screen support

P60 Audience Camera Sensor Malfunction

Need to change the CMS url

CMS and S4B DualHome issue

RTMT versions 12.5/14

Connecting Laptop to cisco Deskpro using USB A to USB A

Webex Room Kit - Audio, but NO VIDEO in calls between endpoints