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C60 failed to display the presentation on the first screen.

Arbenjamin
Level 1
Level 1

Dear all,

Our client has report a abnomral behavior from C60 with TC5.1.5.

The device is connected to two output projector. The error message " Unsupported signal - The connected source (PC ) can't be displayed" is appeared on the first display while PC presentation works fine on the second display. Based on presentation page, we noted the received resolution is 1280X1024@ 60 Hz that is supported input signal.

I have checked the release note and search bug, there is no any report on this issue.

Anyone faces the same issue?

Best Regards,

Ben Lai

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