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Cisco Meeting Server WebRTC login issue

Ahmed Abd El-Baky
Contributor
Contributor

Hi 

I have  been trying to to operate the Cisco Meeting Server, but i facing an issue where after importing users i can login from teh Cisco Meetings App but my login fails (The username or password you entered is incorrect.) with the same credentials using the WebRTC web page . Any suggestions.

Regards

Ahmed 

6 Replies 6

Ahmed Abd El-Baky
Contributor
Contributor

I have solved it , the DNS server configuration was not there on the CMS server 

Thanks Bro !
Adding DNS information on CMS resolved the issue !

Hi Ahmed,

Since I am also facing the same issue. How you solved can I get the same solution to resolve.

In CMS where should give DNS.

xmpp server and client srv records created in Windows 2008 AD.

Kindly share the solution configuration.

 

Thanks

maqsood ahmed
Beginner
Beginner

Dear Ahmed !

i just started with CMS 2.0.6 , can u help me in SRV records,, do we need  3  public IP's . 

pls check my SRV records ,,

Querytype       Name                               TTL          Class         Type                        Response
A                   call-bridge.example.gov.in 3600          IN                 A                    88.102.237.X
A                   xmpp.example.gov.in         3600          IN                 A                    88.102.237.X
A                   join.example.gov.in            3600          IN                 A                    88.102.237.X
A                   cmsedge.example.gov.in   3600           IN                A                    172.179.5.76
A                   cmsedgeadmin.example.gov.in 3600   IN                A                    172.179.5.76
A                    cmscore.example.gov.in 3600             IN                 A                    172.163.1.96
A                    cmscoreadmin.example.gov.in 3600   IN                A                     172.163.1.96
A                   mo-lyncfe01.example.gov.in 3600         IN                A                    172.161.1.60

SRV Records:


SRV     _xmpp-client._tcp.example.gov.in        3600     SRV      10 10 5222 xmpp.example.gov.in
SRV      _xmpp-server._tcp.example.gov.in     3600    SRV       10 10 5269 xmpp.example.gov.in
SRV  _sipfederationtls._tcp.example.gov.in      3600 SRV         10 10 call-bridge.example.gov.in
SRV    _sipinternaltls._tcp.moj-lyncfe01.example.gov.in 3600 SRV 10 10 fe.lync-example.gov.in

what records should be in  ISP DNS and  in internal  DNS server ! 

thanks /  maqsood ahmed

only add _xmpp-client._tcp.yourdomain.com

 

it's enough..

Mohammadreza Hadi

mHadi
Beginner
Beginner

i had this problem too

the fix for me was this >>

 

i added DNS-SRV record for xmpp-client into DNS-Server

_xmpp-client._tcp.mydomain.com

 

also, in CMS-Web-Admin panel, in general setting, then in webbridge section, i enter and checked this two options>>

Guest account client URL >> https://my-cms-full-fqdn-name/ >> for-exp:: https://cms.cisco.com/

Guest account JID domain >> my-domain >> for-exp:: cisco.com

then click on submit

 

Mohammadreza Hadi
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