I have a 52" C60 Profile and the password was changed locally, but noone knows what it is. TMS cannot connect and we cannot find a way for the end user to change the password or reset the end point to factory defaults. Any suggestions?
Just login with the following username and the codec would be restored to factory defaults:
Hope this helps.
Mubashshir Akhtar Technical Lead TelePresence Solution Group
When I enter pwrec at the username with nothiing as the password. I get "invalid credentials"
Can you try with PWREC
Same word but all in caps.
When I login usung Putty it still asks for a password which I just click and it reply's " PWREC@204.46.80's password. I click return and it reply's Access denied.
I forgot to mention that you need to login via console cable not SSH/Telnet. The password recovery only works when you login to the codec using a console connection.
Please try with the same username and share the results.
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