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MOH issue over Porvider SIP Trunk

haouaswajih
Participant
Participant

Dear team,

 

We have CUCM cluster v 10 deployed.

Below is the architecture :

SIP Trunk Provider ------ Telco CPE <-------SIP ------> CUBE (Cisco 2901) <----------SIP TRUNK <-----------> CUCM

Currently when making a call from or to a PSTN Number, and put the PSTN side on hold, the PSTN phone hear the provider MOH file for about a second then we hear the CUCM MOH.

When pushing the Resume button, we hear the provider MOH file for about a second then the RTP media is re-established between the IP phone and the PSTN phone.

 

Can you please advice how to hear only the CUCM MOH file and not the provider MOH file ?

1 Reply 1

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Please move to the right area, this is Video Over IP

HTH

java

if this helps, please rate
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