mse8710/exchange issues

[watkins.david]

when some users book meetings via exchange through the ctman using the 8710 as the bridging resource, the 8710 is unable to update itself with the meeting information. In the 8710 log i get a

unable to read lockDuration for "conference.set"

we also have some users on exchange 2003 and exchange 2010.

My guess is that some meeting information is getting sent the 8710 doesn't like, does anyone know what that is so I can have a workaround?

[crisalex]

David,

If possible I would like to ask you to a open a TAC case for this issue as we'll need to take a look at a wirhesark trace  / and logs from taken from the CTMAN / TPS to check the api commands

I just  did a quixck search in our database on this topic, does the unit remains stable once this happeing or it's rebooting?

Please let me know once an SR it's opened and Iæll follow it up with the engineer working on it

Regards,

Cristian