When I am connecting a new touch controller to the EX60, it is not coming up with a codec for me to select so the only choice is manual entry. When I select it, I have to put in an IP address, but I don't know if it needs to be a specific one or one that I choose randomly. I was looking at a touch controller for a device that is working and tried to set it up similar to that IP address but that didn't work. The message I get is "Software synchronization failed The touch screen failed to synchronize with the codec"
How do I get this to pair with the screen? I read through a lot of documentation and it either doesn't say or I failed to recognize what I needed. Any help would be appreciated.
If you have a touch 8 (the smaller black touch screen used with C series codecs), it would generally be directly connected to the codec, so pairing would not be an issue. If you are trying to pair a touch 8 to an EX over the network, the IP address needed would be the IP address of the EX60.
if you are trying to pair a Touch 10 (larger and white, looks somewhat like an iPad) it won't work, they are not at all compatible.
I am trying to connect the touch 8. I am connecting it directly as opposed to over the network and it is not finding the codec. When I plug an already configured touch controller from a different system it comes up and works. When I initially plugged it in it did a software update but it will not find the codec regardless of what I do.