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Process to Upgrade Firmware on DX80 registered via Expressway MRA

jaymegwin
Level 1
Level 1

What is the process to upgrade a DX80 registered via MRA - it exists in CUCM, however, upgrading the usual way by entering the new Phone Load name does not work.  Unit does not proceed with the upgrade. 

3 Replies 3

ccoria
Cisco Employee
Cisco Employee

Currently, upgrading firmware though MRA is not supported.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb29314

Regards.

Any advice or information on how to "Move the Load server" externally?

Thanks,
Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ