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tpserver calls that hanged on vcs

onur temel
Beginner
Beginner

hello all,

for last 2 years we are in trouble with an unresolved problem on calls that routed cucm --> vcs --> tpserver.

some calls are looked like connected on vsc but the condition is "joining" in the mse 8710 and after timeout the call has been disconnected.

I am looking forward for you advices.

on the case 2 years ago, cisco said that new verison (v3) will solve but not solved.

2 Replies 2

Wayne DeNardi
VIP Advisor VIP Advisor
VIP Advisor

Can you please let us know a bit more about your deployment, what protocols are used, what versions of software are running on each of the components, etc.  It's harder to guess what's going on when there's not a lot of information on your environment.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
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Please remember to mark helpful responses and to set your question as answered if appropriate.

sure,

      cucm 8.6.2

      vcs 7.2.2

      tpserver 2.3.1.55

protocol between cucm and  vcs is SIP

tpserver and its numbers are registered to vcs within default zone.

 

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