Hi,
We have two sites connected with ipsec vpn. Our conference devices can call each other with their local ips. But when we try to call each other with public ips they cant call. Here are the call logs;
what can be the problem?
Calling party;
Call ID |
28 |
Remote number |
h323:x.x.x.x |
Callback number |
h323:7x.x.x.x |
Display name |
x.x.x.x |
Direction |
Outgoing |
Protocol |
H323 |
Call rate |
6000 kbps |
Call type |
Video |
Encryption type |
AES-128 |
Call priority |
None |
Booking ID |
|
Duration |
0 seconds |
Start time |
2017-06-19T09:26:13Z |
End time |
2017-06-19T09:26:13Z |
Disconnect cause |
Unreachable destination |
Disconnect cause code |
3 (Q850) |
Disconnect cause type |
NetworkRejected |
Occurrence type |
NoAnswer |
Is acknowledged |
Acknowledged |
Called party device error;
Call ID |
22 |
Remote number |
h323:y.y.y.y |
Callback number |
h323:y.y.y.y |
Display name |
y.y.y.y |
Direction |
Outgoing |
Protocol |
H323 |
Call rate |
6000 kbps |
Call type |
Video |
Encryption type |
AES-128 |
Call priority |
None |
Booking ID |
|
Duration |
0 seconds |
Start time |
2017-06-19T09:29:40Z |
End time |
2017-06-19T09:29:40Z |
Disconnect cause |
|
Disconnect cause code |
0 (Internal) |
Disconnect cause type |
LocalDisconnect |
Occurrence type |
NoAnswer |
Is acknowledged |
Acknowledged |