A-Flex-3 licenses

[kardosabr]

Hi Team,
Recently we upgraded from perpetual to A-Flex licenses for CUCM, and we upgrade the CUCM & CUAC-A versions to version14,
We had 10 licenses for CUAC-A users in old version 12, can we migrate those licenses to new version?
please I need urgent help before thinking about buying new licenses..

Thanks for your help inadvance..

[Nithin Eluvathingal]

As per the CUAC Perpetual Licensing EOL notice, the End-of-Life (EOL) date is January 31, 2025.

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-attendant-consoles/cuac-perpetual-licensing-eol.html

If you have a valid contract, you should be able to obtain the upgrade licenses. However, if you do not have a valid contract, you will need to procure new licenses, as the last date to attach the contract has expired for CUAC

[kardosabr]

Thanks for your reply on this,
Actually, we have a valid contract for mentioned licenses, but we contacted out provider/supplier, they informed "you can't migrate old licensed to new version and you need to buy:..