Unified Communications Infrastructure

i would really appreciate if someone from the forum can provide some video nuggets that can be read over before i start working on my UCCX training. Kindly wanted to start from the scratch, so would have been nice if some video training would have be...

Hi, I would like to get a better understanding of workflow and packet flow for MP 8.6 integration with Webex. My customer is looking to initiate an on prem meeting with MP 8.6 via outlook scheduling /jabber (if possible). All audio and video would be...

Hi,I'm runing qm 2.7.3 sr100 only voice recording not screen recording. I found error in event viewer in qm server. QM-dbproxy:The description for Event ID ( 4096 ) in Source ( QM-dbproxy ) cannot be found. The local computer may not have the necessa...

I have CUE 8.5 on a 2921 router. All of the servers and server IPs are correct. The mailbox is configured correctly with the correct email address, The enable notification to this device CHECKED, the attach message to outgoing email notification CHEC...

I have a problem when a call is made between Cisco Call Manager 5 and Lync 2010 does not display the name, and check all the fields are complete no restriction nor between endpoints and ports you maintain a configuration mgcp E1. This topology would ...

Hi All, I am running into a Weird issue with Unity Connection Version 8.6.2.21900-5 and any inputs is much appreciated. The issue is when User A is leaving a message to User B marking as private ,unity connection is sending the message to User A's Ou...

                   Hello,I am having an issue launching CUPC in our environment (Windows Server 2008 64bit) and in the logs, we seen an error about ports not being available.  I've found where the port is specified for use by CUPC to listen to Cisco ...

Hi, I am not able to get my background images to load on my phones.  It says "Selections Unavailable".  I am able to see the List.xml in the Desktops/640x480x24 directory as well as my png files in the same directory.  This is the only List.xml file ...

Hi,I am looking to replace the old Cisco Attendant Console with Cisco Unified Attendant Console Enterprise Edition, however I have the following questions re speed dials:1. What is the maximum of number of speed dials that can be entered into the spe...

Dear All, I have loss my application user of UCCX. i creat one new End user in CUCM but its not login in UCCX. when i login same user in CUCM its login fine. i try  Tomcat service restart in Uccx.server : Uccx 8.5          CUCM 8.6           VMWare w...

Hello,Just want to confirm CER licensing model. It is user based but in the ordering guide it says "One Cisco Emergency Responder user license corresponds to one device"CUWL users can have multiple devices and there are public space IP phones and FXS...

HI, I am working on a ISM-SRE-300-K9 module that has previously been configured/managed by someone else. The module has 70 active mailbox licenses yet when I run the 'show licence detail' command (pasted below), there appears to be additional permane...

              How many maximum phones can be supported by CME 3925 router??