Unified Communications Infrastructure

Hello,I have a mgcp gateway deployed with CUCM 11.0. The issue is that outbound calls are not working. I will appreciate help on how to resolve this. Kindly find below and attached  the output of "show viop ccapi inout"  !!!!!!SRST-HQ#debug voip ccap...

I have a question. Currently our CUCM is configured for 4 digit extensions. We are opening up a new office and the 4 digit ext #'s are going to start with 0. Since we use 0 for the operator, we would like to use 5 (20XXX) digits and not 4. How can th...

I have a NIM-2MFT-T1/E1 that needs replacing in a 4331/K9, I am assuming I can use a NIM-4MFT-T1/E1 that I have available as a replacement?  Also is there anything else I need to do for the router to recognize the different module? ThanksPeter

We are currently running an older 10.x version of CUCM, Unity Connection, and CER.  We went to renew our support contract and were told that CUCM was discontinued and we could not renew support on CUCM and were given a vague response that we would ha...

Hello, I have an interesting issue with my sip provider. I received the MWI status in the debug messages, however my phones do not light up for MWI. I have a stripped down configuration attached. I have heard its related to codecs, but I have my code...

Hello for everybody.Is there a built-in IVR in CUCM 9.x or 10.x verion? As I know, a third-party solution is used for IVR - such as Asterisk or UCCX.

Hello EveryoneRecently I started working for a new company and they are looking at either installing CER or going with Intrado for 911 services. They wanted me to find out which one would be the best option moving forward, I've never worked with eith...

Hello team, Hope you are all doing fine!I am struggling with a very odd problem and would gladly get any help or ideas from you.I have inherited from the previous IT a Cisco call manager infrastructure with two isr4321 Voice gateways in HA mode.3 mon...