Unified Communications Infrastructure

Viewmail, Unity Connection 8.6, Outlook 2010

We are in the process of a migration from Cisco Unity 8.0 to Unity Connection 8.6. I have recently installed Viewmail 8.6(4). It appears to have installed fine - no errors for me, and I am able to "Test" the connection and all seems great. I have a n...

Resolved! Distinctive Ringing in CUCM 8.5

Hi,I'm trying to find a way for enabling distinctive ringing in the CUCM ver 8.5, so far my researched has found that it's not an Option in CUCM enterprise ver.In addition the setup is that we use auto-attendant feature in turn a call handler is used...

Resolved! Unity Connection IMAP service Failing

Hi All,I'm having a problem with the IMAP service failing on my Unity Connection servers, we are running version 8.5 and the problem seems to be effecting both the servers in the HA pair.I have checked the trace files and have found that the followin...

Unity Connection and Office 365 Restrictions

Hi,I came across this on the Cisco release notes for Unity connection.Can anyone explain the following paragraph.Due to restrictions imposed by Office 365, support is limited to a maximum of 19 users per UnifiedMessaging Service. Cisco is currently w...

Resolved! Unity Connection - Portuguese (Brazil)

All,After the Upgrade Unity Connection version 8.0.3.20000-2 to 8.5.1.12900-7 the Opening Greeting message, Operator, Goodbye, and others are all in English. How do I set the messages to Portuguese (Brazil)?Thanks a lot,Luciane de Medeiros

UC virtualization link?

A few minutes my @!!!! Can anyone access the UC Virtualization page?http://docwiki.cisco.com/wiki/Unified_Communications_in_a_Virtualized_Environment

Anyone setup CUPS RCC with Lync?

I have a CUPS server working with OCS performing RCC, but we're in the process of upgrading to Lync. I have the CUPS_OCS_RCC plugin, but I can't find a similar plugin for Lync. Does anyone have experience with this type of deployment. I'm running ...

Resolved! Unity Connection HA MWI Replication

Hi All,Has anyone had any problems with Unity Connection 8.5 HA MWI replication………..MWI works fine if a message is received and listened on the same server be it the primary or failed over server, however if a message is received on a server and the ...

Resolved! Cisco IP phone 7942 support in CCM 4.2(3)

Hello everyone,I have a client that is running CCM 4.2(3) (don't ask me why) and they would like to register a few 7942 IP phones. I read in some other threads that it would require running the following patch:ciscocm.4-2-3-sr2bI ran the installati...

Resolved! Cups 7.x and CupC 7.x No CTI ctrl of phones-fine for 1yr, stopped 2days ago

Have a Cups clusters, (v7.x) at two geographic locations connnected by a 60ms wan link. All CupC 7.x functions working find for over 1 year. Friday, all CUPC CTI control of phones failed. But CITGateway is working on the Subs and pubs. Attendent ...

UC 8.6.1 - Cross Transfer does not work

Hi All,I have a test environment with a CUCM 8.6.1 connected to two separat UC 8.6.1 systems. Both UC systems are interconnected using Networking.For test purposes I have connected the CUCM to each UC via SIP Trunk as well as via SCCP. For both confi...

Widgets Click to Call

All,I installed Widgets Click to Call with the following registry settings:Windows Registry Editor Version 5.00[HKEY_CURRENT_USER\Software\Policies\Cisco][HKEY_CURRENT_USER\Software\Policies\Cisco\Unified Communications]"CCMCIPServer"="10.1.1.11""Web...

Call forwarding problem.

I have a CUCM 8.6.1 server at a client working with multiple Avaya systems. The Avaya systems are setup as h.323 gateways in CUCM. Phones can 4-digit dial between systems with no problem.If a user sets their phone on the Cisco side to call forward ...

Main telephone number operator menu

We have a mainline that ends with 1000. All customers and those who are just trying to reach our company dials the xxx-xxx-1000 number and they get prompted with an operator message stating for department x press 2 for department or to reach the ope...

Local Route Groups vs translation to E.164

Hello.Can anybody describe local route groups benefits compared to dialplan with translations to E.164?Let's see simple scenario. I have 3 sites - MSK, SPB and NSK. All site has phones and a gateway, each site has it's partition for termination (TERM...

Unified Communications Infrastructure

Forum Posts

Viewmail, Unity Connection 8.6, Outlook 2010

Resolved! Distinctive Ringing in CUCM 8.5

Resolved! Unity Connection IMAP service Failing

Unity Connection and Office 365 Restrictions

Resolved! Unity Connection - Portuguese (Brazil)

UC virtualization link?

Anyone setup CUPS RCC with Lync?

Resolved! Unity Connection HA MWI Replication

Resolved! Cisco IP phone 7942 support in CCM 4.2(3)

Resolved! Cups 7.x and CupC 7.x No CTI ctrl of phones-fine for 1yr, stopped 2days ago

UC 8.6.1 - Cross Transfer does not work

Widgets Click to Call

Call forwarding problem.

Main telephone number operator menu

Local Route Groups vs translation to E.164

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