Unified Communications Infrastructure

Hello all,I am installing CER (8.6.1.10000-11) and have completed the Platform Configuration Wizard for the Publisher.  I will be installing a Subscriber CER; so I logged into the Publisher CER and attempted to add the Subscriber (System --> Add Subs...

Hi, I'm Edson Guevara and I'm new in this community    I have just installed a CUCM, it's on demo Licence (because i have not uploaded any license yet), I've installed it on an enviroment that already had a CUCM installed and running but we decided t...

Hello - I am available to answer questions and receive feedback on Cisco's IP Endpoints.Billie BedsoleProduct Mgr - Cisco IP Endpoints

I installed the CUPS upgrade from 8.5.3 to 8.6.1 on Friday night. Prior to this, I was able to connect my CUPC account to use my softphone with no issues. However, this morning, I'm noticing that it's in a loop of connect/disconnect. Desk phone conne...

hi there, have a new UCCX installed running version 8.0.2.10000-41agent desktop version is 8.0(2)the clients can all login fine the scripts are working perfectly everything in that respect is running well the only issue i am having is specifically wi...

We have just upgraded Unity Connection to version 8.6. If I press message button on phones that do have voice mail setup, I get do not hear anything it just drop dead. Now the phones that has voice mail setup is working fine.Any help.....plz

Hi All,We got newly installed CISCO unified Operations Manager 8.5 and its now upgraded to 8.6.Billing server is been added in CUCM pointing ops-mgr, but in the service monitor call data status stills show N/A. NO DATA in Service Statistics manager r...

An object with the SMTP proxy address (mrblahblah@unity1.whatever.corp) already exists I can't add this users alias in the SMTP address space in unity when I do I get the above. I can't find a similar entry anywhere. Has anyone run accross this?Thank...

Dear Support Community MembersI have got CUC 8.0 integrated with CCM 8.6. Due to the business requirements I disabled Spell Searches and Sending options so when user wants to send a voice message he uses internal extension only. It works great when u...

High-availability problems in the cluster when I remove the connection Unity Publisher Subscriber is marketed as the primary but only I have a message "the system is not available try again later"

Hi,A customer have a requirement that if an internal user want to dial outside (Local,Mobile.....etc), He must call the operator and the later give him a free line so he can have access.They dont want to use the concept of privilage like FAC for inst...

Hi ,Can anyone provide me code for adding phones through CME GUI.Trying to create a web customer admin for L1 support, just want to give them access to add phones thats it.ThanksAbhishek

Hi I have a voicemail subscriber with 6590 as its primary extension.If I configure an additional on-net 4-digit extension as an alternate extension, then this works fine. However, if I configure a PSTN number (10-digit) as an alternate extension, thi...

I have recently installed Cisco Smart CallConnector Advanced 2.01.012 on multiple machines.  The application works fine internally, but will not work over a VPN conenction using the Cisco VPN Client.  While connected to the VPN, I am able to ping the...