Unified Communications Infrastructure

IPCC 5.0(2): Getting error Cisco CRS Node Manager Service terminated unexpectedly

Hi all,I installed IPCC 5.0(2) SR01ES03_Build031 and when I login to windows machine, get an error message Time before shutdown 60 secsWindows must now restart because the Cisco CRS Node Manager Service terminated unexpectedly.The machine reboots aft...

BAT Import Issue, but I have the licenses!

Running the BAT import I have 110 phones to import. 91 get imported fine but 19 fail with this error message:DEVICE :: Error : 4910 Request unsuccessful to license manager(Please check the Licensing logs for further details) However, I have 770 unit...

Resolved! Unity Connection 7 - Some users not listed to sync

I am using Unity Connection 7.1.5ES7.10000-7. I'm having an odd experience when trying to sync/import a specific set of users. Here are the details:I created the phones/users in CUCM 7 and went to UCx to sync/import them. They all showed up as avai...

Maximum number of transcoder for Router Cisco 3845

How can I do to change the 22 trancoders to the gratest value, for example 38 transcoders?Thanks!

Import settings, then I get two servers on 8.6 BE, Deleted one, now I can't log in

I had a base install of 8.6.1 BE. I got the licenses installed and teamed the nics.I went to the live 8.5.1 stand alone live CUCM server and went to Bulk Admin --> Import/Export. I exported everything available.I imported that tar file tot eh 8.6.1...

Cisco Voice enabled Router

Hello,I would like to know how to configure a voice router in terms of translation rule and then option 150 .Please explain in details.Thanks in advance.

cubac hold

Customer says if they take a call and is in active and second call comes in they can't put first call on hold. thoughts on what is wrong

Could not connect to CCMCIP : CUCICONNECT

Hi,I have webex connect (ver 7.1.1) and Cisco Unified Integration for webex connect (CUCICONNECT ver 7.1.6) w/ CCM ver 8.6.1From the webex connect File --> Change my Preferences --> Unified Communications I configured the CUCICONNECT pointing to my T...

CUPC not able to place call

Hi!I've a CUCM 8.5.1 and CUPS 8.0.2. I'm a newbie to this thing. I did the configurations with reference from the book. The only problem I have right now is that I'm unable to make a phone call through the CUPC. CUPC is using 7.1. Is this a compatibi...

CUCIMOC Softphone - offnet calls

I have CUCIMOC up and working fairly well. When using the deskphone I can drag contacts from lync to place calls both onnet and offnet, click to dial works as well as calling onnet and offnet from the dialpad.But if I switch to softphone mode I only...

UCCE Agent "Not Ready" issue

Our company provides a queue line for incoming calls as well as a second DN. The agent puts their queue line on "not ready" when making an outbound call either internal/external on the second DN. If the agent queue line is called direct from intern...

CUPC - add contacts automatically

I use Presence server (6.03/7.0 beta), CUCM 6.1 and MeetingPlace Express 2.0.2. How is it possible to prepare Contact list for new users of Personal Communicator? I want to avoid users to manually add 50 contacts by "Search" in LDAP. Where Presence ...

Resolved! Cisco Unified Business Attendant Console vs Arc Premium

Hey guys,We are currently implementing CUCS 8.5 across three sites and I am curious about Cisco's Unified business Attendant Console 8.5. It is being recommended that we go with Arc Premium over the Cisco Solution. That said, we only have one atten...

Resolved! Unity Connections 8.6 TIMG intgration w. AVAYA S8700

HelloI have to integrate a Connections 8.6 server with Avaya S8700 via TIMG. On the Avaya side there are 4 and 5 digit extension. Will this create a problem on the VM integration? Also I have 1xxx and 1xxxx Avaya extensions is this a problem.Can't fi...

CUBAC 8.0.0.535 presence status

I have 2 questions regarding presence1. Is there a setting that allows me to transfer a call to a user even if their presence status is away.2. The presence status does not seem to update unless I log out of cubac and log back in. Any help would be g...

Unified Communications Infrastructure

Forum Posts

IPCC 5.0(2): Getting error Cisco CRS Node Manager Service terminated unexpectedly

BAT Import Issue, but I have the licenses!

Resolved! Unity Connection 7 - Some users not listed to sync

Maximum number of transcoder for Router Cisco 3845

Import settings, then I get two servers on 8.6 BE, Deleted one, now I can't log in

Cisco Voice enabled Router

cubac hold

Could not connect to CCMCIP : CUCICONNECT

CUPC not able to place call

CUCIMOC Softphone - offnet calls

UCCE Agent "Not Ready" issue

CUPC - add contacts automatically

Resolved! Cisco Unified Business Attendant Console vs Arc Premium

Resolved! Unity Connections 8.6 TIMG intgration w. AVAYA S8700

CUBAC 8.0.0.535 presence status

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SSO with Multiple MRA clusters

1 way static on 4321

8800 series MPP phones line key icon

CIsco Vendors and Silent Monitoring/Whisper Coach WITHOUT UCCX

Flex-CUBE License

CER No Valid Upgrade Options Were Found

SIP Trunk between CUCM and Webex Cloud Calling

Webex Calling Local Gateway ISR4K Voice Router Security License

Recommended order to shutdown CUCM, CUC, and CCX Clusters

New Domains for CUCM