Unified Communications Infrastructure

Unity Connection verion 7.1.5Having an issue with recording new Standard Greeting for a user.Can record the message, click save. Re-load the page and still the old file is played. Have tried on different browser and still the same issue.Have uninstal...

We have a UCS C200 M2 running ESXi 4.  I have Cisco Unity Connection 8.5 and two Call Manager 8.5 subscribers running on it.  Unity Connection is running fine, however the two subscribers are running extremely slow when web browsing to them.  All vm'...

How can I configure a local mailstore on Cisco Unity 7.0 ?

Hi all,currentlly i have facing cisco ip communicator one way voice issues in internal call. Call receieve and call sender are none when i check call statistic. but the other side desk phone 7940 can hear and call statistic is g.711u. when i use ip c...

Running CUPC 8.5.3. Found that when in softphone mode digits from dialpad are not sent when connected to an external IVR/AA. Is this typical of CUPC?

Can any one recommend a good Third-party compliance server that interacts with Cups 8.5?  I see that they are supported but cant seem to find a list of recommeded ones.

Dunno if I'm missing something here or if it's just a big ol bug.I currently have my system set up like thisCall comes into the CUECall is answered by a human operatorCall is transferred either by phone or by UCC Operator to the target extensionCall ...

Customer is running CUCM version 7.1.3, Presence 8.6, CUPC 8.5.3 . All the basic CUPS functions are working as it should be except one thing when ever an outbound PSTN call from CUPC is made caller ID is not going through,  on the reciever end it sho...

Hi there,I have a problem with the CUCM. When i upload a music file with 500 Mbs for the MOH , i have the problem that the file is not upload because the server turn to a zombie state. The only thing we can make is to restart the service TomCat. Afte...

Hi All,I'm trying to use LDAP Authentication via SSL (Internal Policy dictates this). I can successfully do an unencrypted authentication which is allowed just for testing but as soon as I enable SSL this stops working. It appears in the trace that C...

I found it doesn't show original DN to the receiving side when we put some texts in the field "Display" of DN comfiguration of 7910 serials.HOW CAN I SOLVE THIS PROBLEM?I have to batch-remove those texts or antother way?thx

Hi All,Please somebody share importance of digest credential in CUCM application user. Kindly let me know if I am not giving any credential for this, will it impact anything. Also If I am giving some credential, do i need to update anywhere in CUCM.....