Unified Communications Infrastructure

Which Connection 8.5 service might be responsible for duplicates messages in Subscriber mailboxes?Cluster Connection 8.5(1)SU1 secondary takes calls, a handful of Subscribers are reporting if I leave them a Message they get it twice.Should I restart ...

Dear Support Community Members,I have got an issue logging in to my meeting place after clean instalation. The password I entered during application installation for admin, root and mpxadmin does not allow my to log in to console, web or CLI. Please ...

Does anyone know how long the historical call information is kept in the CUCM database? I am guessing there is a cleanup process that runs and removes data over a select period of time?In the old version there was a CDR database with a set cleanup pe...

I'm hoping to be able to confirm this here. Do you need Cisco Video Advanatage installed to make video calls with Cisco Personal Communicator 8.5? Or should you be able to make video calls with just the Personal Communicator installed?

I would like to update the phone loads before I upgrade my call manager 4.1(3) to cucm 8.5.  What is the process for upgarding these phone loads.  Thanks

Hello, I am having problems with Cisco Mobile 8.1 Desk Phone Integration.I've got CUCM 7.1.5, and iPhone with Cisco Mobile 8.1. When Desk Phone Integration is disabled, everything works fine. But when I enable it, iPhone returns an error: Verificatio...

Customer is curerntly running Unity 8.0.3 Voicemail only, running Exchange 2003.   They want failover added to the current enviroment.   I've been following the install guide found here http://www.cisco.com/en/US/docs/voice_ip_comm/unity/8x/installat...

Folks,I'm suddenly fielding complaints that when new users self enroll for voice mail, everything works fine... until the next time they log in to VM and then gets asked to enroll again. I can manually uncheck the Self Enrollment box and that works f...

Hello,We have recently invested a significant amount of money into a new Cisco phone system. It works great on local desktops with Personal Communicator and Outlook Integration.What is disappointing is I don't know how to leverage that technology to ...

Dear Sir,When I tried to install CUCM8.5 into VMware workstation 7.01, the attached error came out. Could you please help to check how to fix this problem? Thanks a lot.Regards,Alan

I have imported a few test users with voice messages using COBRAS and have noticed a few items that I have questions about. 1) A majority of the imported users had a folder created in there outlook client named voicemessages, but not all. This appear...

I am having trouble getting my Unity v8 to integrate with my callmanager v8. I get a busy when I call the pilot and my ports are in an unknown state. Any suggestions?

hi all,would appriciate if someone call let me know if there is any downtime expected when installing a secondary unity connection with anohter language (french CA).  we have the primary up and running fine. when installing the french language we hav...

Does any one have a working configuration with a SIP trunk to a MS Exchange 2010 UM intergration. I'm having issue dialing to the Pilot number for the MS EXCH 2010 box.