Unified Communications Infrastructure

Hi AllI'm running CUOM 8.0, I can see in the call statistics graph that there are quite alot of attempted calls as per the attached screenshot, can anyone advise what is determined as an attempted call within CUOM and if there is anyway I see what th...

Have been looking around a lot and can't quite figure out what I'm missing...  I have the phone designer installed and running, and all the setting for the phones seems correct.  I start the designer up, and it brings up the two phones I have associa...

Hi,I'm in the process of installing a unity connection, I made the configuration as requested in the guide by creating the needed CSS & partitions but I probably miss something as when I try to call the voicemail pilot, this doesn't answer.As I go to...

Hi everyone,I need the part number for this please:Cisco Call manager MCS7825H3-K9-CMC1 Preload Cisco Unified Communications Manager 7.0 Qty 1brsam

Hi All,I am trying to enable the holiday greeting through GUI for one of the end user. Eventhough I enabled the holiday greetings, am getting default system greetings. I am using 7.1.5.30000 version.Can someone help me here...Thanks in advance !!!!

So I have a customer who currently dials 886 and then their PBN (Private Billing Number), and finally they dial their long distance number.Platform CUCM 8.5 UC on UCSThoughts - At first I thought I could somehow create a translation pattern and then ...

Hi,I need to configure the caller ID DN field on my UCM (running software 8.0.3.20000-2). I know that after saving the configuration I need to hit the reset button to have the change effective, and i know also that this will drop all calls (if any). ...

So we will be upgrading from 7.x CUCM to 8.x CUCM.Testing CUBAC it seem a lot different then AC.  First off, in AC i use no pilot points.  I've got a receptionist hwo has 4 shared lines that she gets calls on for our various hot lines. That way she c...

Hello All,      Is there any way to recover a deleted user's voicemails in unity connection 1.2?  I'am guessing no.  ThanksJason

Hello everyone--i've got a customer that wants to install third party certificates for the web admin portions of communications manager, unity connection, CER, etc.  Their CA is Entrust, which only does 2048 bit RSA signed CSRs.  Is it possible to ge...

Good afternoon!  Im a bit new to the voice world so please be gentle.  I have the basic knowledge of Cisco call manager and Unity so hopefully this wont be too painful!I had a user call up earier today saying that when someone calls from the outside ...

CCM 4.2(3)sr4aUnity 4.0(5)Viewmail 4.0(4)Exchange2003Outlook 2003/2007I am facing issue with viewmail after some extensions were changed.Initially, the extensions were in the range 2XXXX.  VM from phone and viewmail was working properly.  Messages co...