Hi,I need to install Cisco unity connection on ISR 4431-VK9. Could you help me with the licesing?
Hi,I need to install Cisco unity connection on ISR 4431-VK9. Could you help me with the licesing?
Hi.We are trying to get microsoft teams calls working through our Roomkit minis. We have Enabled Microsoft Teams WebRTC Calling in the devices options. The web engine is also turned on in the device settings. From my understanding a microsoft teams i...
Hello Everyone,Please, i need your help!!! I have a 12.0.1 cucm with an E1 / PR1 gateway. I manage to send the calls to the outside but the calls coming from the outside do not succeed. the "debug isdn q931" command shows me the correct calling numbe...
Our client use 2911 router cme sip with some sip phones and sccp wireless phones .This router itself is also internet router, its not sending sip registration requests, and not registering to itsp.Some times phones trying to register to itsp,2911 is ...
Hello Guys I have two questions Related To Hunt Group 1st question if the phone is in the hunt Group and at the Same Time in Pick up group, if this phone received a call through the hunt group can any phone in the same pickup group can pick up this c...
We have a "jobs hotline" that multiple people edit. This is an independent VM box. Some users can access this without an issue. On the other hand, I have users that attempt to access and it gives them an invalid PIN.We are currently on Cisco unity...
Is there a way to collect stats such as analog port utilization and number of historical calls from a VG224 via SNMP? I could not find any OID that works. Thanks
Hi all good day; I have a weir issue, let me try to explain:the telephone system infrastructure is: PSTN -- cisco gateway 4331 -- CUCM v9.1 -- Cisco hardphone/softphone in gateway there is incoming dial-peers, translation rules, dial-peer to route...
After the connection is idle for the time, the CallManager rejects the first SIP invite. This (I think) is leading to significant call delay (~20 seconds). Subsequent calls process normally.PSTN -> ISDN PRI-> VG -> SIP Trunk -> CUCM -> Site Phone !...
Hello,I have cucm 12,5, Media Sense and Analog LinesIf a user dials a call and the end user phone is switched off or the end user did not pick call,Cisco Media sense will record it as connected calls instead of missed calls what could be the issue?
Hi there I am trying to install the Web Communicator Extension on Chrome, however the plugin is not available on the Chrome store when searching.When I access it using the direct URL https://chrome.google.com/webstore/detail/mbhnoblcplfcookpoennihpn...
Hi,We are planning upgrade of our 30 plus customer's UC clusters from 11.5 Su8 to 12.5. This seems to be a time taking after hours job since there are many steps involved.Is it possible to build a brand new 12.5 cluster and migrate everything over fr...
Hi all, I have hit an issue where can no longer see the options when entering the 'utils capf csr dump' command.Usually this command returns a menu of 3 options on how to export the file. I am using the clios account and also attempted using a Privil...
For the past few weeks all of the CUCM CSR Admins have been getting an email alert for the CSR database exceeding 2 million records. I followed the instructions that I found to manually purge the records with CU Serviceability, all records before tod...
I am wanting to implement a Cisco prime assurance 12.1 in a client, before I had installed version 11.5 without problems.Download the image (there are for small, medium and large implementations), the .OVA weighs around 3.5 gb, I deploy the VM, lift ...
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