Unified Communications Infrastructure

We are running Unity 7 tied to exchange, if exchange is down I know that messages will still be taken and users can listen to any new messages.  Can you send messages to distribution lists as well, what about creating new distribution lists?In the GU...

Hi!     I don't think this is possible but want to confirm, anyone know if its possible to change the DBN system message "spell the first and last name...." ?  We're going to have a branch office listing and would like to change that to "spell the na...

Hi,Is it possible to use Cisco Unity Connection ViewMail for IBM Lotus Notes with citrix ?If yes, is there a way to force users to listen their voicemails with IpPhones and to disable possibility of listening through citrix session ?Thanx

Current SetUp: CUCM - Cisco 3925, Two MCS 7816 (Call Control Server) and One MCS 7825 (Voice mail server) We have third party SIP phones configured in auto answer mode. These phones are used to make live announcements. To Do: There are approximately ...

Hi,Our customer has an installed CUCM Cluster running at version 7.1.5.Now they are planning to go for Windows7.Is there a TSP for Windows7 (32 or 64 bit) available on CuCM 7.1.5, is this TSP Microsoft Certified?Any help would be appreciated.Thanks,E...

Hi,I've changed the hostname on a Cisco Presence Server v7.0.4 and the only service that won't start is the Presence engine, it just stays in the 'STARTING' state. Does anyone know what the fix is? Thanks.

Has anyone recovered from the problem of the configured Call Park DNs NOT registering?I am able to route calls to the DDI / Call Queue DNs, but the Attendant Console Application, as well as CUCM, shows the CTI ports created by the AC-Server for Call ...

I've been combing our CDR's (CUCM 7.1) looking for some information and I noticed that there are some gateways that appear to be missing.  I know these gateways handle calls, and they are definitely talking to the CUCM servers, but for some reason I ...

Thank you!

Hi,With Viewmail, I have some user that can not play the voice mail in the speaker.( Of course all the sound configuration of windows is fine )When you do "play" it just do nothing ! the "wav bar" doesn't move from left to right, nothing happend.Any ...

Viewmail 8.0.3 is installed on windows 7 client machines running Outlook 2007. Install runs fine, controls are visible in outlook.Users are able to use viewmail to play the messages through their phone, but cannot use their PC speakers.  Checked the ...

Dear NetPro gurus,One of my customers had their Unity Connection 8.0 integrated with CallManager 8.0 via AXL.  And they would like to migrate the existing integration to integrate with LDAP.  They have the following question:-Since the Unity Connecti...